Monarch Dental

Mar 31st, 2022

Mar 30th, 2022

The attention at Monarch Dental is very good
Mar 26th, 2022

Mar 8th, 2022

I took my daughter here as a new patient as she was experiencing pain & had to go to the urgent care the day before. The front staff was ok. When they finally called my daughter back they took her alone for X-rays. After the X-rays were done one of the ladies called me up front to let me know what was discovered in the X-rays & to discuss payment. Smh.. At this point, before payment, Im expecting to speak with the actual doctor/dentist so he can explain the X-rays & so we could discuss the reason for the visit and just to even go over any questions I may have had considering shes a minor. When getting to the back to speak to the doctor, he was VERY RUDE & APPARENTLY IN A RUSH BECAUSE IT WAS ALMOST TIME FOR THEM TO LEAVE (this was mentioned twice, once by the doctor & then again by his assistant, less then 5 minutes apart). He showed me what was possibly causing her pain but was rude about it & seemed to have a problem because I had two questions. Because he was so rude & rushing I didnt allow the work to be done & wasted my time & money. The doctor & his assistant was VERY RUDE & they ARE NOT KID FRIENDLY AT ALL! Next time I suggest the office not schedule an appointment close to closing time so the patient can possibly have a great experience.
Apr 25th, 2022