North Tarrant Dental Care

Sep 28th, 2021

Great service
Aug 26th, 2021

I was here about a month ago for a crown and they had no problem with my insurance. I been coming here for years until today, when they claim my insurance was not activive. I called my insurance and verified everything was fine. I think they need to get a new computer system or train their employees better!
Aug 21st, 2021

Aug 17th, 2021

One visit is all it took for this review. I was grateful to be seen last minute for some tooth pain as a new patient, but that’s where all gratitude really ends. I didn’t mind the long wait, but the fact that I was told it would be a comprehensive exam to make sure nothing else would need to be addressed-did not happen. I was sent home on antibiotics and an oral rinse and told to have the painful teeth extracted ASAP. I try to ask basic questions- what is recovery like, when can I schedule, what can I expect that day. He had ZERO answers. I tried to give them the benefit of the doubt and scheduled with their surgeon who couldn’t see me for another month apparently even though I supposedly needed extractions ASAP. The first doctor had told me the antibiotics should help the pain in a day or two, when they didn’t I called first thing in the morning begging for pain meds. You can’t actually call the offic you call their call center and they “send in an emergency ticket”. Well first one was 8am, second one was at 1:30pm and I did not get a call back till 3:30 (they close at 4) and the doctor had already left so no pain meds till tomorrow but can get me scheduled. Get all my payment information for the pre-paid appointment and THEN tells me that she can’t actually run it till tomorrow, but will call me when they do. Guess what. I never spoke to another soul until today when I called the call center of course and cancelled the appointment. I even mentioned that I was not happy with service and they didn’t even care to ask why. I’m a veterinary technician I know how a clinic can get super crazy and things get away from you, but on every level and showing so little care for the pain I was feeling showed they just weren’t the right fit for me.
Jul 9th, 2021