Cowtown Chevron

Apr 3rd, 2021

Very nice place, i have no bad experience about them. All chevron texaco credit card processing system temporally hold an amout from the card. It is not in the station's control. The change issue, in many many occasions i did not have enough cgange but they let me go without any questions. I recommend the station all day long.
May 14th, 2017

THEY WILL POCKET YOUR CHANGE IF YOU PAY IN CASH!!! I have had the clerks pocket change from me twice while I was buying cigarettes. The first time, it was a dollar or two, and the clerk refused to give me back the money. In retrospect, I probably should've called the cops, but it probably wouldn't have done much good, as it was my word against their's. The second time (not 30 minutes ago), the cashier shortchanged me by about $1.50, and I had to get back to work so I didn't even bother trying to confront him. THIS IS A SHADY BUSINESS, the cashiers are greedy, manipulative and rude, not to mention OUTRIGHT THIEVES. BUYER BEWARE!!!
Mar 28th, 2017

SCAM ALERT!!! Went to pull money out. It said atm error. I call the bank thinking my direct deposit wasnt in yet. It was there and the cs agent said the atm transaction went through. Im livid at this point! I go back and the clerk and manager are pissed off i didnt call, why i came back. I tild them because my bank said you owe me $120 and i need my money. I showed yye the receipts of the atm error, which if the store owns the atm, they have to fill it with money. After going back and forth with the manager, he goes to the back and all of a sudden my mobile alerts say my 120 was back on ny card. My bank informed me store owners who own their atms have been scammin peopl of the hard earned money. Smh!!! Never again will i go back!!! DO NOT USE THEIR ATM!!!
Sep 22nd, 2018

My car over heated, I walked 20 minutes to this gas station to buy the supplies I needed and might need to fix the tube connected to my coolant reservoir. Ate at the Sonic and went back to my vehicle. When I got it to start I headed back to the gas station, I had my receipt.. the supplies I didn't use (which was some automotive duct tape and electrical tape) and reading the receipt I seen nowhere that said no refunds or exchanges. Since I bought these products 20 minutes prior and hadn't opened or used either I figured I might as well get my money back.. WOW. The clerk was extremely rude to begin with.. I hand him my receipt and the supplies and asked for a refund. He gets the owner who is working the check cashing counter connected to the store. He rudely and abruptly asked me why I didn't want these items.. my answer was short "because I didn't use them" he then yelled "We don't give refunds" and I asked why? He began screaming and yelling, throwing papers. I told him a piece of advice.. if he doesn't do refunds or exchanges then he should put that on his receipt. Then he screamed and said he never said he didn't do exchanges...? So I said okay.. and headed to the red bull isle thinking I could just exchange it. This crazy man comes out of his little cube yelling and screaming telling me to go get the Coolant I purchased because he doesn't want any of my business. I mean the man was acting psychotic. I explained I put the coolant in my car.. and screamed for me to go and get it out. Like.. out of the reservoir? WHAT?! I purchased the coolant ITS MINE! I just wanted a damn refund for the items that I DIDNT USE. People in the store were leaving, couldn't believe the way the man handled the situation. I go next door to grab my sister some Sonic and he came in there screaming for me to "Get the F*** out of his business" he was being so aggressive that customers inside of the Sonic actually got up and left some Gentlemen even asked me if I needed help.. my sister even started to video tape him just because we were fearing for our safety. That's how crazy this man was acting, over a $7 refund. I then got in my car and DROVE through the Sonic Drive-Thru.. getting my Sonic anyway. The owner of this store needs anger management almost as much as he needs to be schooled on Customer Service.
Aug 24th, 2018