ActivMedical Home Medical Equipment

Cindy S. _{on Yelp}

Mar 12th, 2023

This retail place has the worst customer service I have ever seen. I will find another place to give my business too. They apparently know their products are bad because they don't stand behind them

virginia Ginger sheppard _{on Google}

Sep 20th, 2022

They sold me a Phillips dream machine last may and in June there was a recall. Activ told me to register with Phillips which I did. Medicare sent me email saying Activ medical responsible to replace machine which Activ says no have to wait on Phillips. They take no responsibility. Then they had no heated hose last time I went for supplies but never informed me until I needed it. So I went without new clean hose. Now I go to get supplies again they inform me they do not work with Aetna anymore. I have been a customer since 2018 you would think they would have notified me before I come in for supplies. Terrible service.

Jeff Perkins _{on Google}

Sep 19th, 2022

Im from out of town, and ran around all afternoon. Finally found ActivMedical just before closing. The staff was wonderful and accommodating. James gave me the perfect walking boot for an Achilles injury. They ensured I had all the documentation, just incase my insurance allows some/any cost sharing.

Jeff Little _{on Google}

Aug 2nd, 2022

The team at ActivMedical have been extremely helpful regarding my BiPap breathing machine. They provided me with details on how to contact Philips regarding a recall replacement and they set up the replacement device when I got it. They are always professional when I stop by with a question or concern. I recommend James and Stephanie and the entire team for any medical supply issues or needs that they offer.

Demkia Chappell _{on Google}

Apr 7th, 2022

Horrible customer service. I wouldnt recommend this place to anyone.