Sally Beauty Corporate

Christine Couto _{on Google}

Apr 9th, 2024

I've been a member with Sally's for quite some time unfortunately I am taking care of my mother as well as her bills and mine and she has health issue that I've been helping her with all her bills as well as mine unfortunately she misplaced my mail and I did not receive a statement finally I seen it 5 days later I call customer service to please excuse this because my mom has an illness and it's not her fault that she misplaced my mail my bill was only 48 dollars my minimum payment was $30.00 they charged me a $40 late fee for being 5 days late I paid the late fee and the 48 dollars which the current balance with late fees and interest $87.87 !!!! I cut up their card I am no longer a customer of Sally's products I don't want nothing to do with them I will go to Ulta or Macy's I have never felt so aggravated and hurt because of my credit being so good for a 5-day late payment to charge me almost what my balance was I paid 82.87 and the balance before these late fee was only $48 shame on you.. I hope you never have to come to this with your parents or love onesI am blessed to have mine but you can keep the $40 I'd rather have my mother than your money no compassion no empathy and definitely no customer service you lost my business shopping elsewhere Christine Couto

Matt _{on Google}

Jan 18th, 2024

Scumbag company who will always value profits over people

Patricia Page _{on Google}

Dec 22nd, 2023

I won't be going to spend my dollars at Sally's. The sales girls don't know what they are doing. She sold me a ion product for my hair to shampoo and condition my hair to keep the brassiness out. I have my hair highlighted 4 days before. On the 5 th day I used the products she suggested and it turned my beautiful color bright blue. I was so upset and she only gave me a refund and then sold me something else on my dime to strip it out of my hair. It cost me 155.00 to get my hair fixed. Corporate doesn't even answer the phone to make a complaint. I won't be shopping there again.

Atlanta McDougle _{on Google}

Dec 3rd, 2023

I shop at Sally's for my hair product very often , I went to get my hair dye and the sign said buy 2 get one free. So I get to the register, she says the sale has gone off but the signs are still up. I feel like since the sign is still up I should get it at that price. Very upset because I am a regular patron

Petunia _{on Google}

Mar 20th, 2024

Someone at corporate needs to do something about the Sevierville, TN location on Collier dr.No localsone want to shop in there because the clerks will hound you to death or give you the the stare , follow you like you are a shoplifter or just plain creep you out.You have about 5 min to shop before they grow suspicious of you.Even if you tell that you will ask for help when you need it, sorta hinting that you do not need to keep asking) that sorta irritates them and it just gets worse from there.Apparently they do not want you to open and smell the products either.It is always empty, and you always feel uncomfortable shopping there.The chic with pink/ purple hair is really rude and the Dark haired mgr will drive you nuts too .I am tired of feeling watched and uncomfortable because I like to take my time, soI have started shopping online where I feel less pressured, or I go to ulta where they are nice and not stare at you and hound you.