Company is UNWILLING to look at my foundation, reason: because the home is not 10+ years old and under "builder warranty." I wanted a second opinion and they refused. I gave them the measurements from the builders company showing a 2.6"( 1" deviation is industry standard variation,) elevation increase on front corner. The only work done was the installation of french drains from the back to the front. Mar 29th, 2024
Jean Race
We had good weather and the project was finished in a week, earlier than expected. Communication was enhanced by the very approachable and sweet Amber Garcia. Feb 16th, 2024
T Webster
Scott was proessional, polite and efficient. He thoroughly described the call outs with my foundation. I feel secure with the route I'm taking based on his inspection and consultation. Feb 9th, 2024
Clayton Vette
Tyler came out and assessed the situation. He was polite, kind and professional. He actually recommended that I monitor the areas with issues though the next seasonal change. Clearly focused on service above sales! Two thumbs up! Jan 15th, 2024
Shannon Brownstein
Advanced foundation Repair did foundation work on my clients home in Castle Hills. They are an company that stands behind the work they do. They are a company of high standards and integrity. I will be referring all of my clients to Advanced Foundation repair Jan 10th, 2024
Q What is the phone number for Advanced Foundation Repair?
A The phone number for Advanced Foundation Repair is: (800) 405-8880.
Q Where is Advanced Foundation Repair located?
A Advanced Foundation Repair is located at 5601 West Jefferson Boulevard, Dallas, TX 75211
Q What is the internet address for Advanced Foundation Repair?
A The website (URL) for Advanced Foundation Repair is: https://foundationrepairs.com/
Q How big is Advanced Foundation Repair?
A Advanced Foundation Repair employs approximately 20+ people.
Q What days are Advanced Foundation Repair open?
A Advanced Foundation Repair is open: Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: N/A Sunday: N/A Monday: 8:00 AM - 5:00 PM
Q How is Advanced Foundation Repair rated?
A Advanced Foundation Repair has a 4.3 Star Rating from 182 reviewers.
Company is UNWILLING to look at my foundation, reason: because the home is not 10+ years old and under "builder warranty." I wanted a second opinion and they refused. I gave them the measurements from the builders company showing a 2.6"( 1" deviation is industry standard variation,) elevation increase on front corner. The only work done was the installation of french drains from the back to the front.
Business Response on GoogleMar 31st, 2024
Dear Richard,Thank you for taking the time to share your concerns with us. We truly understand how important the integrity of your home's foundation is to you and the impact it has on your peace of mind.After carefully reviewing your situation, we regret to inform you that due to the specific terms regarding builder warranties, we must defer any interventions to your home builder. This policy is in place to ensure that any work done is fully coordinated with ongoing or existing warranties, preventing potential conflicts or voiding of your warranty coverage.We empathize with your desire for a second opinion, and we recognize how frustrating this situation must be. It is certainly not our intention to make things more challenging for you. We sincerely hope that your builder will be able to address and resolve the issues with your foundation to your satisfaction.Thank you for reaching out to us. Should you have any further questions or need assistance with matters outside of warranty restrictions in the future, please do not hesitate to contact us.Warm regards,Advanced Foundation Repair Customer Service Team
Jean Race on Google
We had good weather and the project was finished in a week, earlier than expected. Communication was enhanced by the very approachable and sweet Amber Garcia.
Business Response on GoogleFeb 10th, 2024
Thank you Jean Race so much for taking the time to leave us this amazing review! We are thrilled to hear that the project was completed to your satisfaction and even ahead of schedule. Good weather definitely played a role, and we're glad it worked in our favor.It's wonderful to know that Amber Garcia was able to make your experience even better with her approachable nature and effective communication. We're very proud of her and will be sure to pass along your kind words.Thank you for choosing us for your project!
T Webster on Google
Scott was proessional, polite and efficient. He thoroughly described the call outs with my foundation. I feel secure with the route I'm taking based on his inspection and consultation.
Business Response on GoogleMar 8th, 2024
Thank you for sharing your positive experience with Scott, T. We are thrilled to hear that he provided you with professional and efficient service. It's great to know that you feel secure with the recommendations he provided. We appreciate your feedback!
Clayton Vette on Google
Tyler came out and assessed the situation. He was polite, kind and professional. He actually recommended that I monitor the areas with issues though the next seasonal change. Clearly focused on service above sales! Two thumbs up!
Business Response on GoogleFeb 7th, 2024
Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear about your positive experience with Tyler. His dedication to providing genuine service and prioritizing your needs over sales truly reflects our values. We'll be sure to pass your kind words along to him. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there's anything more we can do to assist, please don't hesitate to reach out. Thanks again for your support and two thumbs up back at you!
Shannon Brownstein on Google
Advanced foundation Repair did foundation work on my clients home in Castle Hills. They are an company that stands behind the work they do. They are a company of high standards and integrity. I will be referring all of my clients to Advanced Foundation repair
Business Response on GoogleJan 10th, 2024
Hello Shannon,Thank you so much for taking the time to share your positive experience with Advanced Foundation Repair. We are thrilled to hear that the foundation work we performed for your client in Castle Hills met your high expectations. Our team is dedicated to upholding standards of integrity and quality in every project we undertake, and it's gratifying to know this commitment shines through in our work.We are especially grateful for your trust in referring us to your other clients. It's our privilege to assist you and your clients, and we look forward to continuing our collaboration in the future. Your satisfaction and that of your clients is our top priority, and we're here to ensure that every experience with Advanced Foundation Repair is a remarkable one.Thank you again for your kind words and support.