Santander

Oct 5th, 2021

I have tried for several months to get a copy of my title due to the fact I move to Missouri and they refuse to let me get my tags without a copy of the title well I call on September 3 to request a copy and I waited two weeks and call they put on a request in September 18 put when I call today the lady was rude and stated that it hasn’t been three weeks yet so I called the regional office and had them to look and see if there was s request for my title and she stated nope so now I don’t know what to do but I’m wait another week and if I don’t receive it I will call every day until they send me the information
Oct 3rd, 2021

The worst company to have your car financed through. The reps are always so rude. You will also always be hung up on. I have put in more than one request for corporate to call me back and each time no one ever reaches out. They also love to lie even when you tell them to pull the calls because they are recorded. So I’ll leave a review everyday until someone from upper management actually reaches out to me.
Oct 2nd, 2021

Oct 2nd, 2021

I used Santander Consumer USA to finance my recently acquired vehicle from Carmax, and I have to say that they have provided great customer service and show alot of care for their customers and clients. If you are looking into purchasing a vehicle, hands-down, Santander is one of your best options. They offered a decent interest rate, assigned me with very affordable monthly payments, and have gone above and beyond to make sure I know everything I need to, regarding the financing of my new car. There are a lot of lenders out there, but Santander is the absolute best when it comes to customer treatment, care, and would never pull wool over your eyes, providing detailed information for any questions or concerns you may have. I have financed my prior cars directly with Carmax, but I feel strongly that Santander will be by my side right up to the moment I make my final payment. Santander has nothing to hide and will work with you through hard times. In summary, Santander customers can always expect help (in every and any possible case), above and beyond treatment, and they provide easy access to all of the resources that you'll ever need!
Oct 4th, 2021