Casa de Oro Jewelers

My daughter went in last week to have her ring resized. When she went in today to get her ring back, there was a stone missing. After much arguing with the man he said they would fix it for FREE! Wow, so nice of them to fix THEIR mistake for FREE!! When I went in to pick up the ring the same man was still making it sound like Casa De Oro was doing me a favor for not charging me. I then spoke to the owner and told him that I know people make mistakes I have no problem with that. I do have a problem with people not owning up to their mistakes and apologizing for it. Plus making it seem like it was our fault. NEVER GOT AN APOLOGY FROM BOTH OF THEM. I will NEVER go to Casa de Oro again.
Aug 18th, 2019

Did such a good job on my fiancé’s ring. Very nice, very honest. Very quick. Ring came out great! Going back for the wedding bands for sure.
Nov 14th, 2018

The Schade family, and staff, are extremely knowledgeable and do an amazing job! The service and custom work is of the highest quality!
Oct 31st, 2018

Have always done business with them
Oct 3rd, 2018

I went into the store on Friday 8/17/18, to sell my jewelry and the lady sent Gary out to me to take a look at my jewelry. He looked at 2 of my rings and and in approximately 5-10 minutes, said th ...as t he would give me $94 for my rings, not each , for both of them. I was insulted. I told him I've never been treated so badly in my life and apologized for taking up gk is time. He apparently was just going to RIP me off if I'd took the offer. I wanted everyone to be aware of Gary and him ripping off his customers. I guess he thought I didn't know any better. He did tell me I should go to a pawnshop and I did, but the big difference in what Garry did to me, offering me $94, for 2 -1 carat cluster rings,was unprofessional and I wanted everyone to know about it! It clearly states on the wall what the price of gold is and they weigh your jewelry and use their formula to go by...I took those same rings to EZ Pawn and got 1000 each and Garry was going to give me $47 each, so you tell me?
Aug 22nd, 2018