Keller Springs

Keller Springs
Yext Power Listing.

Chamber Rating

Verified Member
4.0 - (205 reviews)
138
9
12
7
39
Read Our 205 Reviews

Chamber Rating

Verified Member
4.0 - (205 reviews)
138
9
12
7
39
  • Demi Jordan

    Brandy was taking care of us and unfortunately She dropped the ball on getting us moved in ! Once we called and let them know what was going on they got us in the office immediately apologized for the lack of communication, got us moved in. I never saw Brandy again . Maintenance responds very quickly. Its a very peaceful neighborhood. I really love it here so far . Kimmy is such a blessing
    Mar 18th, 2024

  • jennifer phillips

    Amazing apartments to live in ! 100% recommend!
    Mar 15th, 2024

  • BD F

    The staff has improved, the property is great, and the apartments are wonderful! However, it's an expensive dog kennel. Dogs bark all day and most of the night, residents complain and nothing is done. Pet owners are inconsiderate without penalty. Some residents allow their pets to use staircases and breezeways as poop areas. The trash is not picked up consistently for what is charged they show up OUTSIDE of the hours of 5 and 7, often it is 9 or 10 pm when trash is picked up, and the kind maintenance staff is slowing down with requests. No request is a priority. Something has changed with management again. There is potential for optimal comfort and value as the units are nice! There just has to be some enforcement of rules when it comes to pet owners and residents respecting the fact that they have neighbors. Be aware that miscellaneous fees and charges appear with every complaint and concern. Trash violations in excess, when the property looks like this! Some of the staff behave like they are on a reality tv show as if they are not human and neither are residents.
    Mar 28th, 2024

  • Frank Vasquez

    Great place to rent. Maintenance crews typically keep the outside clean. The corridors could use more frequent cleanings due to the trash valets and leaking bags. Overall the area is good, not far from Addison and the staff was friendly. Overall it's been a good experience
    Mar 6th, 2024

  • Lindsay Dean

    love this community it is absolutely beautiful amazing management.
    Mar 6th, 2024

Read Our 205 Reviews

About
Keller Springs

Keller Springs is located at 3221 Keller Springs Road in Carrollton, Texas 75006. Keller Springs can be contacted via phone at (972) 417-9999 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Keller Springs?

A The phone number for Keller Springs is: (972) 417-9999.


Q Where is Keller Springs located?

A Keller Springs is located at 3221 Keller Springs Road, Carrollton, TX 75006


Q What is the internet address for Keller Springs?

A The website (URL) for Keller Springs is: http://www.kellerspringsapts.com/


Q How big is Keller Springs?

A Keller Springs employs approximately 20+ people.


Q How is Keller Springs rated?

A Keller Springs has a 4.0 Star Rating from 205 reviewers.

Ratings and Reviews
Keller Springs

Overall Rating

Overall Rating
( 205 Reviews )
138
9
12
7
39
Write a Review

Demi Jordan on Google

image Brandy was taking care of us and unfortunately She dropped the ball on getting us moved in ! Once we called and let them know what was going on they got us in the office immediately apologized for the lack of communication, got us moved in. I never saw Brandy again . Maintenance responds very quickly. Its a very peaceful neighborhood. I really love it here so far . Kimmy is such a blessing

Business Response on Google Mar 12th, 2024
Hello Demi, thank you so much for your feedback! We apologize for any inconvenience with the move-in process, but we are glad to hear that our team was able to rectify the situation and that you are enjoying your new home. We will make sure to pass on your compliments to Kimmy and the maintenance team. Thank you for choosing us as your new neighborhood!

jennifer phillips on Google

image Amazing apartments to live in ! 100% recommend!

Business Response on Google Mar 16th, 2024
Thank you so much for the amazing review! We are thrilled to hear that you love our apartments and we appreciate you recommending us. Our goal is always to provide our residents with the best living experience possible. Thank you for choosing us as your home.

BD F on Google

image The staff has improved, the property is great, and the apartments are wonderful! However, it's an expensive dog kennel. Dogs bark all day and most of the night, residents complain and nothing is done. Pet owners are inconsiderate without penalty. Some residents allow their pets to use staircases and breezeways as poop areas. The trash is not picked up consistently for what is charged they show up OUTSIDE of the hours of 5 and 7, often it is 9 or 10 pm when trash is picked up, and the kind maintenance staff is slowing down with requests. No request is a priority. Something has changed with management again.
There is potential for optimal comfort and value as the units are nice! There just has to be some enforcement of rules when it comes to pet owners and residents respecting the fact that they have neighbors. Be aware that miscellaneous fees and charges appear with every complaint and concern. Trash violations in excess, when the property looks like this! Some of the staff behave like they are on a reality tv show as if they are not human and neither are residents.

Business Response on Google Mar 21st, 2024
Hello, Thank you for sharing your feedback. We apologize for any inconvenience caused by excessive barking and pet behavior. We take our community rules seriously and will address any issues accordingly. We appreciate your compliments on our property and staff, and we hope to continuously improve our services to better meet your expectations. Thank you for choosing us as your home. Please reach out to us at (682) 503-2396 at your earliest convenience and we will do our best to resolve this with you.

Frank Vasquez on Google

image Great place to rent. Maintenance crews typically keep the outside clean. The corridors could use more frequent cleanings due to the trash valets and leaking bags. Overall the area is good, not far from Addison and the staff was friendly. Overall it's been a good experience

Business Response on Google Mar 8th, 2024
Hi Frank, thank you for your feedback! We're so happy to hear that you've had a positive experience in our rental community. We apologize for any inconvenience with the corridors, and we will definitely pass along your comments to our maintenance team. We hope to continue providing you with great service and thank you for choosing us as your home.

Lindsay Dean on Google

image love this community it is absolutely beautiful amazing management.

Business Response on Google Mar 1st, 2024
Hello, thank you so much for your kind words! We take pride in our community and our management team works diligently to ensure it stays beautiful and welcoming. We are so happy to hear that you love it here!

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Overall Rating

Overall Rating
( 205 Reviews )
138
9
12
7
39

Write a Review

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