Cotton Patch Cafe

I went to this location the evening before and the food was AMAZING!!!!! so much so that I attempted to go back the next day, which was the worst mistake EVER! I had to wait an additional 20 minutes after the 25 minute call in time, the skillet cornbread was horrible, my meat loaf was mushy, the veggies were horrible, my Chicken fried chicken dinner was bland.. and I was told that the entire staff was just starting, so that may have been the issue. I felt like I was in the Twilight Zone because I had just eaten there less than 24 hours prior and it was literally like night and day
Apr 8th, 2024

Apr 6th, 2024

The manager Tony is very professional and takes care of you no matter what the situation. We will be back because of Tony
Apr 4th, 2024

Apr 3rd, 2024

I will never dine at another Cotton Patch period...my husband is in a wheelchair and I have cancer..so we ordered $92.60 dollars, including tip ..we received what I would consider dangerous food and when I talk to the manager he said I could not have ordered almost a hundred dollars worth of food because nothing on there menu is over $15.00.. so when I felt well enough to load my husband in the car, I made a point to meet with one of the main managers, and I told him what happened to us and showed him a copyof our receipt to prove i was telling the truth .. So my reply to your some what apology is..I received no respect as a customer and a customer with serious disabilities for both my husband and I... I had no way to bring the food back!!!... so, as the manager said to me, you should not have thrown the food away ..so there's nothing I can do about it..even after I tried to explain our situation. ... well, congrats, Cotton Patch. You took 2 disabled seniors' citizens' money .. I hope it helps your bottom line .. we will never be a customer of Cotton Patch ... you do not have enough money or free food for life that will ever repair what your company and manager made us feel like that night..we were simply nobody to you ... I was the president and founder of All Steel Fabrication Inc. in Fort Worth Tx, I successfully owned and ran my company for 34 years, and yes, I was successful because I knew the value of my customers, and they were treated with respect .. something Cotton Patch needs to train their management in.. because the manager I spoke to needs training or fired.. because I am sure I'm not the only customer his done this to.. I want nothing from Cotton Patch because I can't unhear what the manager on shift said to me and then hung up on me!!!!..
Apr 3rd, 2024