SERVPRO of Athens/Mineola/Palestine | MERGED
-
20958 FM 2493
Bullard, Texas 75757 - (903) 561-0309
Hours
Chamber Rating
-
Susan Zimmer
Had ServPro come to my business to clean the floors of a commercial kitchen that I just purchased. They gave me an estimate of $692 to heavy clean my floors. Two hours of light surface cleaning and they were finished and heavy grease remained. They should be embarrassed by this quality of service. I will certainly not use their service again. Service: Flooring
Aug 12th, 2020 -
Brian Braquet
When my son was born pre term and we came home from the hospital with water everywhere. Serv Pro made sure not an ounce more stress was on our plate. Always recommended.
Sep 22nd, 2019 -
Jake Cardwell
I've worked with Servpro on several occasions and I have been pleased with their professionalism and knowledge.
Jun 27th, 2019 -
Tiffany Fletcher
I have really enjoyed my experience working for Servpro AMP. They are locally owned and operated and they truly care about the community. The knowledgeable and trained staff set the bar.
Apr 25th, 2019 -
Andrea Ivins
I reached out to ServPro because of a previous employee that was always friendly. All we needed was for a deep clean of our gyms carpet. Carl was not available and moved to another area so I trusted that the (equally friendly) Rachelle could help us out. She came out and quickly made an assessment while measuring the square footage. The quote was fair and we decided on a date. Quincy came out with his cohort on the day of the cleaning and did not have the proper information or equipment to get started. I asked to reschedule because I was too busy to have them figure out getting a hose long enough to reach the entire gym. The communication with Rachelle revealed that they were to purchase a hose from the local Lowe’s to do the job that day. I was happy that they were working it out. The job was done but the next morning there was the WORST STENCH of rotten eggs I have ever smelled. Apparently while in his haste, Quincy sprayed too much water on a high setting leaving water to sit overnight that cause the stink. I believe his mind (because also he spoke of it) was on getting overtime when he would be sent to Houston to help with the flooding there. He was directed to come back out to rectify the situation but just wanted to deodorize the carpet. I put my foot down and had the him and his new crew member redo the entirety of the job. It was also discovered that they had taken our “caution wet†sign the day before but I was able to get it back from their van without incident. They left and the smell was gone and so were some of the stains that didn’t come out on the first attempt. I had to ask 4 times for a bill to be sent to my email. When it finally was delivered to my inbox, it was almost $300 higher than the original quote. It took a couple of days to get an invoice that reflected close enough to original quote. 4 stars for rectifying the issues. Without I would have given the company a 2 star review.
Feb 21st, 2019
About
SERVPRO of Athens/Mineola/Palestine | MERGED
SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Let us take the worry for you, and make it “Like it never even happened.â€
Contact Info
- (903) 561-0309
Questions & Answers
Q What is the phone number for SERVPRO of Athens/Mineola/Palestine | MERGED?
A The phone number for SERVPRO of Athens/Mineola/Palestine | MERGED is: (903) 561-0309.
Q Where is SERVPRO of Athens/Mineola/Palestine | MERGED located?
A SERVPRO of Athens/Mineola/Palestine | MERGED is located at 20958 FM 2493, Bullard, Texas 75757
Q What is the internet address for SERVPRO of Athens/Mineola/Palestine | MERGED?
A The website (URL) for SERVPRO of Athens/Mineola/Palestine | MERGED is: https://www.servproathensmineolapalestine.com/?utm_medium=yext&utm_source=extnet&y_source=1_MTYxOTQ0NjAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q What days are SERVPRO of Athens/Mineola/Palestine | MERGED open?
A SERVPRO of Athens/Mineola/Palestine | MERGED is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Q How is SERVPRO of Athens/Mineola/Palestine | MERGED rated?
A SERVPRO of Athens/Mineola/Palestine | MERGED has a 4.4 Star Rating from 7 reviewers.
Hours
Ratings and Reviews
SERVPRO of Athens/Mineola/Palestine | MERGED
Overall Rating
Overall Rating
( 7 Reviews )Susan Zimmer on Google
Had ServPro come to my business to clean the floors of a commercial kitchen that I just purchased. They gave me an estimate of $692 to heavy clean my floors. Two hours of light surface cleaning and they were finished and heavy grease remained. They should be embarrassed by this quality of service. I will certainly not use their service again. Service: Flooring
Brian Braquet on Google
When my son was born pre term and we came home from the hospital with water everywhere. Serv Pro made sure not an ounce more stress was on our plate. Always recommended.
Jake Cardwell on Google
I've worked with Servpro on several occasions and I have been pleased with their professionalism and knowledge.
Tiffany Fletcher on Google
I have really enjoyed my experience working for Servpro AMP. They are locally owned and operated and they truly care about the community. The knowledgeable and trained staff set the bar.
Andrea Ivins on Google
I reached out to ServPro because of a previous employee that was always friendly. All we needed was for a deep clean of our gyms carpet. Carl was not available and moved to another area so I trusted that the (equally friendly) Rachelle could help us out.
She came out and quickly made an assessment while measuring the square footage. The quote was fair and we decided on a date.
Quincy came out with his cohort on the day of the cleaning and did not have the proper information or equipment to get started. I asked to reschedule because I was too busy to have them figure out getting a hose long enough to reach the entire gym. The communication with Rachelle revealed that they were to purchase a hose from the local Lowe’s to do the job that day. I was happy that they were working it out. The job was done but the next morning there was the WORST STENCH of rotten eggs I have ever smelled. Apparently while in his haste, Quincy sprayed too much water on a high setting leaving water to sit overnight that cause the stink. I believe his mind (because also he spoke of it) was on getting overtime when he would be sent to Houston to help with the flooding there.
He was directed to come back out to rectify the situation but just wanted to deodorize the carpet.
I put my foot down and had the him and his new crew member redo the entirety of the job. It was also discovered that they had taken our “caution wet†sign the day before but I was able to get it back from their van without incident.
They left and the smell was gone and so were some of the stains that didn’t come out on the first attempt.
I had to ask 4 times for a bill to be sent to my email. When it finally was delivered to my inbox, it was almost $300 higher than the original quote. It took a couple of days to get an invoice that reflected close enough to original quote.
4 stars for rectifying the issues. Without I would have given the company a 2 star review.
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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