Chamber of Commerce

      SureStay By Best Western Brownsville

      ( 208 Reviews )

      SureStay By Best Western Brownsville
      #1 Guest Satisfaction, Economy Hotel Chains
      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.8 - (208 reviews)
      86
      57
      26
      8
      31

      About
      SureStay By Best Western Brownsville

      At the SureStay By Best Western Brownsville in Brownsville, TX, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay Hotels by Best Western welcome those who like to travel simply and casually.

      Contact Info

      Images

      Questions & Answers

      Q What is the phone number for SureStay By Best Western Brownsville?

      A The phone number for SureStay By Best Western Brownsville is: (956) 504-3331.

      Q Where is SureStay By Best Western Brownsville located?

      A SureStay By Best Western Brownsville is located at 825 N Expressway 83, Brownsville, Texas 78520

      Q What is the internet address for SureStay By Best Western Brownsville?

      A The website (URL) for SureStay By Best Western Brownsville is: https://www.bestwestern.com/en_US/book/hotel-rooms.54014.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:54014

      Q How big is SureStay By Best Western Brownsville?

      A SureStay By Best Western Brownsville employs approximately 20+ people.

      Q What days are SureStay By Best Western Brownsville open?

      A SureStay By Best Western Brownsville is open:
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours

      Q How is SureStay By Best Western Brownsville rated?

      A SureStay By Best Western Brownsville has a 3.8 Star Rating from 208 reviewers.

      Hours

      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours

      Ratings and Reviews
      SureStay By Best Western Brownsville

      Overall Rating

      Overall Rating
      ( 208 Reviews )
      86
      57
      26
      8
      31
      Write a Review

      Betty Jones on Google

      image

      Craiscko Federer on Google

      image Very bad experience

      Business Response on Google Mar 29th, 2024
      I deeply apologize for your experience you had with us here at the Sure Stay We strive to make sure every guest experience is the best. I would like if you can reach out to us at the property and give us some feed back so we can improve our guest experience. We are greatly appreciate you staying with us and hope to come back and visit us soon.

      Alex Cruel on Google

      image Room smells bad.
      The TV has few channels.
      No attention from the staff.
      Telephone doesn't work.
      Rooms: They smell bad, damp beds

      Business Response on Google Mar 25th, 2024
      Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

      VGMZ GMZ on Google

      image My son and his wife rented a room here for a few days . They went out to eat and his suitcase and boots were stolen from the room right next to the lobby. ( No force entry) When he went to confront the office staff they said there was no access to the cameras. That he owner was out of the country. My son called the police and filed a police report, once the police got there they said he had to leave and rent else where. He was told of Sammy she would not refund his money for the rest of the days and thats it but once the police got there she had no choice but to refund it. Im really hoping the owner see this and contacts me.

      Business Response on Google Feb 9th, 2024
      Good afternoon I deeply apologize for what you experienced during your stay. As speaking with the staff at the property and the Local PD, I was made aware of the incident. I first off want to take fully responsibility for the camera access it is something we been working on getting fixed. With that being said I also was told your son belongs were next to his car. It could be due to the disagreement your son and his wife were having they left their belongings outside or she took them when he asked her to leave. Either way no one else had access to the room nor entered the room. It is our policy to ask guest to leave if we feel guest are being disruptive to the other guest. We delt with it since the point of check in and it only become worst as the night went on. So please understand it was not about the items just the safety of our guest and everyone getting a peaceful nights rest. Again I wish things were different and we must consider all guest. I hope you understand. Thank you for staying with us and we hope you all nothing but the best.Sure Stay Management

      Richard on Google

      image

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      Overall Rating

      Overall Rating
      ( 208 Reviews )
      86
      57
      26
      8
      31

      Write a Review

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