First National Bank Texas

Mar 16th, 2024

There is a published service schedule online and at the establishment. 10 AM opening time. It's 10:27 and it's closed.
Sep 23rd, 2023

The cashiers do not greet, they are not friendly and one even spoke to me aggressively. Worse on the phone, they are all arrogant, putting themselves in their plan of whether you like it or not it is your problem, they lack the sense of CUSTOMER SERVICE, they charge you an overcharge fee before 24 hours and then they lie that if you pay it they will return it to you and It is not true, and other banks are more accessible and friendly. I am not your client so you can talk bad to me and be arrogant, just for that reason I will go to another bank and close this account, they will charge you and if you don't log into the application you won't even find out because the "notifications" (which I have active on my phone) ) they don't even reach you
Sep 1st, 2023

I stopped here to create a few bank accounts. The Customer Service was great, very courteous and helpful. The manager was very helpful and kept everyone productive. This was a process that took some time, but they did try their best to service as quick but efficient as possible. I will be banking more with this bank, and I hope they can keep up the good work!
Aug 26th, 2023

Terrible service at that branch...the old women are arrogant, and they limit you so much if you don't have a social number, they don't let you withdraw large amounts of money, they tell you that they don't have that amount, I tried to withdraw 6 thousand and they made me so tired that I had to be approved by the manager because I didn't have Itin and the deposit was from the IRS, so I had already done the paperwork for that and it didn't appear very bad in the system and I still left there offended that it's fraud, they pass that on, it leaves something to be desired. company, you need your money quickly, not when they want it, they also stole my card and they never replaced the money and I had to close it so they wouldn't continue taking out why they are not responsible for anything
Feb 7th, 2023