Northtown Enterprises - Rainbow Systems

Purchased the brand new $2700 system, it quit working properly after just 2-3 months, salesperson told me numerous times she would pick it up from me, and get it repaired,she never did, meanwhile I'm paying $120 a month on it, finally after more than 6 months of it not working and her not taking it back for repairs, they ruin my credit when I quit making payments putting it on my credit
Feb 3rd, 2020

I inherited my rainbow from a longtime friend. she bought it from her aunts estate years ago, but she changed her house to all wood floors and gave it to me over 12 years ago. It is still stored in its original box and it has always been well maintained, as we both understand the value of the rainbow. I also occasionally took it in to a Rainbow service center to get a good internal cleaning. The last time I took it in on 6/2/18 for cleaning and to replace the cord, which has a small cut in it. I was called by tech on 6/5 w estimate and they said it should be read on 6/11-6/13. On 6/25 i hadn't heard back so I called to check. They said they had not received the part. Hoped it would be ready next week. 7/16 - I called and tech was gone for the day. 7/17 tech said part came in today and will call in next few days when ready. 7/24 I called and was told he's trying to get it done today. 7/26 - I called and it was ready. I picked up a machine. It was not the same machine I brought in. Replacing the cord should not noticeably change the appearance. 10/15 I finally had a chance to use the rainbow after a long renovation and both latches disintegrated to pieces. 10/19 I took it in again today for round 2. They told me since I store it in the original box and they said the serial # is on the box. I went home and sent a picture of serial # from box, which does not match the serial # on the machine I took in today. When I called to discuss, I also realized the old claim ticket I had from June does not match the service ticket that was on the machine.
Sep 6th, 2019

Mar 11th, 2019

Dec 18th, 2018

Aug 5th, 2018