Poke Bowl

I don't ever like to write bad reviews but I had to for this one. This business and it's manager are so wrong and unprofessional for unsanitary and unsafe service. The establishment is firstly in sever neglect of basic cleaning and is still adorning decor from season past where you a visibly see the layers of dust and grime accumulated over the serving area. There's a filthy fish tank omitting a offensive order. And while the young man serving myself and my companion was very polite and understanding the manager who I spoke with over the phone because they wanted to protest my request for a refund after we found human hairs in our food. We only got a couple bites in before horrificly pulling the hairs out of our bowls. The young man said he didn't know how to refund so he called his boss who had him on the phone for 20 muinets before demanding to speak to me directly. I took the kids phone and the manager immediately starts to apologize saying it has only ever happened a couple times before. But would refund one of The orders. When we told him there were two instances he became angry and refused to accept it. After going back and forth he demanded I put his employee back on the phone. He shouted at his employee and demanded he himself pay for the meal he did yell at him some more and then hung up. At this point the poor young man was visibly upset and I did feel bad for him. But we did not even eat close to half a meal and we're on the verge of being sick standing there in the restaurant. And we still did not receive a refund. But I do believe this establishment needs to be visited and inspected. The food is raw not fresh and filthy.
Mar 29th, 2022

Only thing I ate and my stomach was hurting for 12 hours. Havent had a stomach ache in months prior. Im guessing they dont have fresh fish.
Mar 27th, 2022

Super nutritious little restaurant thats easy to miss.
Mar 24th, 2022

Check your credit card bill. We have found 3 SEPERATE occasions where they double charged our credit card. NOT a coincidence. When we contacted the restaurant to let them know, they then sent the charges, NOT credits, through twice more, for a total of 5 extra bills for the cost of the meal each time. If you understand statistics, it is impossible that this randomly happened to the same customer 3 times, without it happening to others. They are committing credit card fraud. Be careful. Pay cash, check your statement or just avoid this place all together.
Feb 7th, 2022

Feb 6th, 2022