Papa Johns Pizza

We have been using this Papa John's for years, always great customer service when we used to call, now we order online. One or two issues we've had were resolved very quickly with the delivery guy - gal returning quickly. And another time we were credited a free pizza. We ordered on 5-14-22, received our order on time, as usual, and I wish we knew the name of the delivery guy, an older gentleman, very pleasant and nice to talk with at the front door. Thank you to those that cook and prepare our pizza and thank you to the delivery folks, especially the older gentleman who delivered our pizza and there's also a very sweet older lady who we've had the pleasure of dealing with as she delivered our food. Y'all are awesome!
May 18th, 2022

Ive gotten delivery a few times within the past month and so far its been perfect. My order was delivered within 30 min each time and the pizza is hot and fresh.
May 8th, 2022

I ordered a pizza with a thick crust and what I got was paper thin. This has happened twice. Their pizzas used to be very cheesy and super thick. What happened?
Apr 26th, 2022

I ordered wings 16 pieces I ordered them well done when they arrived they were still pink and under cooked I called and spoke to the manager very rude and unprofessional he said were not helping you since you ordered through Uber eats tried to argue with me then hung up on me I will never order with them again.
Apr 2nd, 2022

Called to redeem a comped order After papa johns delivered an incomplete order. Had originally spoken to manager Emily who told me to just call back next time to redeem the offer. About a month later, spent over 30 min on hold (during business hours) no answer. Answering service was rude and unhelpful. I would have originally just asked for a refund if I knew the the next ones on us was totally an empty gesture. Wasted almost an hour trying to get this sorted. Absolutely ridiculous.
Mar 21st, 2022