Chamber of Commerce

      Sephora Inside JCPenney

      ( 156 Reviews )

      Sephora Inside JCPenney
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      Chamber Rating

      Verified Member
      3.8 - (156 reviews)
      85
      21
      14
      5
      31
      Read Our 156 Reviews

      Chamber Rating

      Verified Member
      3.8 - (156 reviews)
      85
      21
      14
      5
      31
      › ‹
      • Estephanie T

        If you want someone to help you shade-match your foundation, go to Clarissa! Shes super sweet and patient with you. Overall, the employees here are way friendlier and kinder than Ulta employees.
        Apr 2nd, 2024

      • pamela c

        The staff was very helpful, and they made product recommendations. Most makeup items were available to try, and you can take a sample home to try out if you're not sure about them. They do not carry drugstore brands.
        Mar 3rd, 2024

      • James LaChoy

        The short and rather rotund red head at the front door is rude and impatient. She shouldn't be working customer service. I had the pleasure of interacting with her and apparently frustrating her to the point she felt the need to make an exclamation as if I was a moron. I will not return and you shouldn't either.
        Jan 25th, 2024

      • Ken Thorpe

        Amazing customer service from Lexii , she saved me so much time, & was pleased to do so !! Keep up the great work !!
        Jan 6th, 2024

      • Alyssa Taylor Wendt

        Rude, understaffed and dirty. Go elsewhere
        Dec 14th, 2023

      Read Our 156 Reviews

      About
      Sephora Inside JCPenney

      Sephora Inside JCPenney is located at 2901 S Capital Of Texas Hwy in Austin, Texas 78746. Sephora Inside JCPenney can be contacted via phone at (512) 327-6300 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for Sephora Inside JCPenney?

      A The phone number for Sephora Inside JCPenney is: (512) 327-6300.

      Q Where is Sephora Inside JCPenney located?

      A Sephora Inside JCPenney is located at 2901 S Capital Of Texas Hwy, Austin, TX 78746

      Q What is the internet address for Sephora Inside JCPenney?

      A The website (URL) for Sephora Inside JCPenney is: http://www.sephora.com

      Q How big is Sephora Inside JCPenney?

      A Sephora Inside JCPenney employs approximately 20+ people.

      Q How is Sephora Inside JCPenney rated?

      A Sephora Inside JCPenney has a 3.8 Star Rating from 156 reviewers.

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      Ratings and Reviews
      Sephora Inside JCPenney

      Overall Rating

      Overall Rating
      ( 156 Reviews )
      85
      21
      14
      5
      31
      Write a Review

      Estephanie T on Google

      image If you want someone to help you shade-match your foundation, go to Clarissa! Shes super sweet and patient with you. Overall, the employees here are way friendlier and kinder than Ulta employees.

      Business Response on Google Apr 3rd, 2024
      Hi Estephanie T, we're so delighted to hear of your recent experience, and that this Beauty Advisor assisted during your visit. Thank you for your passion for Sephora!

      pamela c on Google

      image The staff was very helpful, and they made product recommendations. Most makeup items were available to try, and you can take a sample home to try out if you're not sure about them. They do not carry drugstore brands.

      Business Response on Google Feb 10th, 2024
      Hi Pamela, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and thank you for bringing it to our attention. We look forward to seeing you again.

      James LaChoy on Google

      image The short and rather rotund red head at the front door is rude and impatient. She shouldn't be working customer service. I had the pleasure of interacting with her and apparently frustrating her to the point she felt the need to make an exclamation as if I was a moron. I will not return and you shouldn't either.

      Business Response on Google Jan 28th, 2024
      Hi James LaChoy, we are sorry that you did not have a positive experience when visiting our store. If you would like to share feedback or need additional help, please send an email to [email protected] with the details of your visit. Thank you.

      Ken Thorpe on Google

      image Amazing customer service from Lexii , she saved me so much time, & was pleased to do so !! Keep up the great work !!

      Business Response on Google Dec 10th, 2023
      Hi Ken Thorpe, at Sephora, our goal is to create a welcoming environment and we take pride in our client service. We are glad to hear of your recent store experience and thank you for bringing it to our attention. We look forward to seeing you again.

      Alyssa Taylor Wendt on Google

      image Rude, understaffed and dirty. Go elsewhere

      Business Response on Google Dec 9th, 2023
      Hi Alyssa Taylor Wendt, we are sorry to hear that you didn’t love your visit to our store. If you would like to share feedback or need additional help, please send an email to [email protected] with the details of your visit. Thank you.
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      Overall Rating

      Overall Rating
      ( 156 Reviews )
      85
      21
      14
      5
      31

      Write a Review

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