Covert Cadillac
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11750 Research Blvd
Austin, TX 78759 - (512) 592-3086
Chamber Rating
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Melissa Artmire
Alex Colwell did an outstanding job assisting me on getting my new ride. He was very friendly, knowledgeable about the vehicle, and professional getting all the paperwork done in less than 2 hours! What a wonderful experience I had at Covert Cadillac. I highly recommend purchasing your next vehicle from them! Ask for Alex!
Sep 20th, 2021 -
Patrick Harris
Chris Jackson was absolutely AMAZING to work with. He listen to what I was looking for in a car and made great suggestions. He wasn't pushy nor overbearing. He helped me make the best decision for me. I love my vehicle and will, definitely, be back
Sep 5th, 2021 -
Heat Belanger
Can’t say enough about Chris Jackson!!! What a nice guy and really worked so hard for us!!! Go see him when visiting Covert Cadillac!!!
Sep 5th, 2021 -
Meaghan Griffin
My mind is absolutely blown away with the customer service from the service department at Covert Cadillac. I bought my car in August of 2019 from this dealership d/t the incentives of having a loaner vehicle when something would be wrong with my current vehicle for any reason. Come to find out I would have multiple issues with my car within the short amount of time I’ve had it. Ryan in the service department can’t tell me anything except GM is not producing any cars at this time. This has been a repetitive issue after booking service appointments months in advance. I continuously get the run around from this dealership and it’s typically last minute. For example two hours before my appointment. They literally do not care about your time or the safety of you in a brand new vehicle. Stay away from purchasing a vehicle here! Do not waste your time- go somewhere else! Tonight the service guy had the audacity to tell me I could try to get into a rental car and they could pay a certain amount a day but I would be responsible for the rest. Once again! Stay away- this dealership can not commit to any promises!! They don’t care if you get stranded on the side of the road because your “reliable new vehicle†isn’t reliable
Sep 3rd, 2021 -
Lisa Gordon
My experience with this dealership has been nothing but Amazing. Had a major issue going on. Ask to speak with Owner, CEO or someone to explain the situation and to let them know I hadn't had the car that long, less than a month. The young lady that answered the phone when I called was very polite and very pleasant. She transferred me to Mr. Ruben. I was really scared that he wasn't available to answer my call. Spoke with Mr. Ruben about the problem and I must say Mr. Ruben who is a man of his word handle my problem. I must say he definitely lives up to the expectations of Customer Service. Nothing but Phenomenal!! Thank you for all you have done for me. You are truly a angel. God Bless you !🤗🤗
Sep 2nd, 2021
Contact Info
- (512) 592-3086
Questions & Answers
Q What is the phone number for Covert Cadillac?
A The phone number for Covert Cadillac is: (512) 592-3086.
Q Where is Covert Cadillac located?
A Covert Cadillac is located at 11750 Research Blvd, Austin, TX 78759
Q What is the internet address for Covert Cadillac?
A The website (URL) for Covert Cadillac is: https://www.covertcadillac.com/?utm_source=yext&utm_m
Q How big is Covert Cadillac?
A Covert Cadillac employs approximately 20+ people.
Q How is Covert Cadillac rated?
A Covert Cadillac has a 4.5 Star Rating from 1009 reviewers.
Ratings and Reviews
Covert Cadillac
Overall Rating
Overall Rating
( 1009 Reviews )Melissa Artmire on Google
Alex Colwell did an outstanding job assisting me on getting my new ride. He was very friendly, knowledgeable about the vehicle, and professional getting all the paperwork done in less than 2 hours! What a wonderful experience I had at Covert Cadillac. I highly recommend purchasing your next vehicle from them! Ask for Alex!
Patrick Harris on Google
Chris Jackson was absolutely AMAZING to work with. He listen to what I was looking for in a car and made great suggestions. He wasn't pushy nor overbearing. He helped me make the best decision for me. I love my vehicle and will, definitely, be back
Heat Belanger on Google
Can’t say enough about Chris Jackson!!! What a nice guy and really worked so hard for us!!! Go see him when visiting Covert Cadillac!!!
Meaghan Griffin on Google
My mind is absolutely blown away with the customer service from the service department at Covert Cadillac. I bought my car in August of 2019 from this dealership d/t the incentives of having a loaner vehicle when something would be wrong with my current vehicle for any reason. Come to find out I would have multiple issues with my car within the short amount of time I’ve had it. Ryan in the service department can’t tell me anything except GM is not producing any cars at this time. This has been a repetitive issue after booking service appointments months in advance. I continuously get the run around from this dealership and it’s typically last minute. For example two hours before my appointment. They literally do not care about your time or the safety of you in a brand new vehicle. Stay away from purchasing a vehicle here! Do not waste your time- go somewhere else!
Tonight the service guy had the audacity to tell me I could try to get into a rental car and they could pay a certain amount a day but I would be responsible for the rest.
Once again! Stay away- this dealership can not commit to any promises!!
They don’t care if you get stranded on the side of the road because your “reliable new vehicle†isn’t reliable
Lisa Gordon on Google
My experience with this dealership has been nothing but Amazing. Had a major issue going on. Ask to speak with Owner, CEO or someone to explain the situation and to let them know I hadn't had the car that long, less than a month. The young lady that answered the phone when I called was very polite and very pleasant. She transferred me to Mr. Ruben. I was really scared that he wasn't available to answer my call. Spoke with Mr. Ruben about the problem and I must say Mr. Ruben who is a man of his word handle my problem. I must say he definitely lives up to the expectations of Customer Service. Nothing but Phenomenal!! Thank you for all you have done for me. You are truly a angel. God Bless you !🤗🤗
Overall Rating
Overall Rating
( 1009 Reviews )Write a Review
Cadillac Dealer Near Me in Austin, TX
Covert Cadillac West
Austin, TX 78738
512-954-9300 ( 8 Reviews )