Fogo de Cho Brazilian Steakhouse

Just not good
Oct 3rd, 2022

Made a reservation for a party of 9 and got seated before our scheduled time which was super awesome! Austin and Oscar took care of us the whole night and really made the experience amazing and the food never stopped! We all have food babies to prove how delicious the food was. Super fun experience and a memory well share for years to come! We all loved it and will come back again! Ask for Austin and Oscar, they were amazing and super on top of their service!!
Oct 3rd, 2022

WORST SERVICE EVER!!! INATTENTIVE STAFF!!! Let me start by saying that I eat at a Brazilian steakhouse once a month. Due to a work event in downtown Austin, a group of (15) of us visited this location on Thursday evening (9/15/2022). There was maybe 1-4 tables full when we arrived and perhaps throughout our entire stay. At first, the GM of the restaurant greeted us, explained the specials, etc. and was very attentive. After that, it was all downhill and we never saw the GM again. #1 * My favorite item is the Picanha. When the server came around with this, I informed him I wanted medium-rare. He then sliced and it was more medium-well (no pink whatsoever). I told him again I wanted medium-rare and he had the audasity to tell me that it was medium-rare. When I pushed back, he said "Oh, you probably haven't eaten this style before. This is considered medium-rare." Are you serious? At that point, I was so upset that the remaining of my meal was bread because I didn't want to deal with the servers after that statement. #2 * Other guests at my table requested lamb multiple times from multiple servers at the beginning of service. They didn't arrive with lamb until we had already received the bill. #3 * The servers would only come around to half of the table and then dismiss the other half. Even though there was plenty of meat left on their skewers. And they never came back. They were completely forgetting to serve the other side of our table. #4 * We all ordered dessert, yes at differnt times. However, a few of us (including myself) ordered the creme brulee. We ordered it while other people were still eating their normal food, so it's not like we ordered it late. Later we sat around waiting as we were watching people that ordered dessert after us receive their desserts. The bill was paid and we still had not yet received our desserts. We asked numerous times throughout of the status and we just got an "ok I'll check" as a verbal response with no follow-ups later. By the time everyone was packing up to go, we told a server that everyone was leaving and we still had not received our desserts. We were then given a togo bag with a container on the inside. When we looked inside the container it was a creme brulee that was flipped upside down and mostly-melted/falling apart...so more like a custard pudding sliding around the container. Needless to say, none of us ate the dessert. This was horrible service, especially for the price that they charge! If you are planning a group dining event, DON'T DO IT HERE! If they can't handle 15 people on a Thursday night when it's slow, they won't be able to handle your group if it's on a busy Friday or Saturday night. I've never been to a Brazilian steakhouse where the servers have been so inattentive and dismissive. I will also be posting this on TripAdvisor for any out-of-town potential guests.
Oct 3rd, 2022

As usual 10/10. Oscar and John provided excellent service. Steaks and everything else are amazing.
Oct 1st, 2022

Oct 1st, 2022