The Martingale
![The Martingale](/show_image.php?zc=2&w=250&src=https://s3.eu-central-1.amazonaws.com/uberall-userpics-prod/2780768/medium_CFshg72S9w.png)
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8100 S Congress Ave
Austin, TX 78745 - (844) 604-0397
Chamber Rating
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Alex Sanchez
Mar 23rd, 2022 -
Daniel Abarca
Mar 22nd, 2022 -
Savannah Davis
Mar 20th, 2022 -
Jordan Richardson
Jan 19th, 2022 -
april briggs
Apr 6th, 2022
Contact Info
- (844) 604-0397
- [email protected]
Questions & Answers
Q What is the phone number for The Martingale?
A The phone number for The Martingale is: (844) 604-0397.
Q Where is The Martingale located?
A The Martingale is located at 8100 S Congress Ave, Austin, TX 78745
Q What is the internet address for The Martingale?
A The website (URL) for The Martingale is: https://martingaleaustin.com/
Q How is The Martingale rated?
A The Martingale has a 4.2 Star Rating from 5 reviewers.
Related Categories
Ratings and Reviews
The Martingale
Overall Rating
Overall Rating
( 5 Reviews )![](/images/review-avatar-3.jpg)
Alex Sanchez on Google
![](/images/review-avatar-2.jpg)
Daniel Abarca on Google
![](/images/review-avatar-3.jpg)
Savannah Davis on Google
![](/images/review-avatar-4.jpg)
Jordan Richardson on Google
![](/images/review-avatar-3.jpg)
april briggs on Google
After finally giving into the pressure, we got approved and signed our lease. Even after signing, I was still getting calls from management reminding me to sign the lease. After multiple missed phone calls due to me being busy at work, I finally connected with Ruby and after telling her we did in fact sign. She checked the system and was able to see that they were waiting on approval from the property manager, not us.
Within days of signing our lease, I get an email on a Friday at 6:15 PM (something that seems to be common when Martingale staff is sharing bad news, confirmed by other residents) that they are experiencing delays and our unit will not be ready until a month and a half later than we originally signed for. Not great news, but understandable. Youd think theyd want to do everything in their power to work something out for us right? They offered no accommodations other than moving us to a unit in the 1st building (which wed have to pay $200 more for and start paying for a month before our current lease is up), be homeless for a month and a half, or cancel our application (not lease, because they never ended up approving it! Convenient for them right?).
When I asked if there was anything else they could work out for us (over email about 10 minutes after receiving the bad news), I get a rude email from Sarah the next day that opens with Ruby is off today. The email then followed with no helpful information.
I asked if we could at least get our $200 worth of admin and application fees refunded since the situation is out of our control, and was simply told no. So if youre looking for an apartment complex where management isnt a mess and wont steal your money, look somewhere else!
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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