Volaris

Make you a favor don't use this company, they card about money no customer service at all, extremely rude happy to take your money, they cancel the flight but now is your problem
Dec 28th, 2018

(Translated by Google) It is not possible that you are today at the Guadalajara airport and they tell you that the plane that you have to leave for next Monday has been filled, that it is unfulfilled, it is not worth what is being born, they should be more serious on flights as they can delay you the flight for a week is inlogical I can't believe it. after what you make your reservation in time you get something like that it is not worth it and another thing you return to Guadalajara and an older person asks for a wheelchair the trunk asks for a maximum of 25 dollars for Above I did not know that for taking a person in a wheelchair you could be charged $ 25 dls. In Guadalajara it is not possible that they are abusing. (Original) No es posible que estés hoy e aeropuerto de Guadalajara y te digan que se llenó el avión que te toca salir para el próximo lunes de que se trata incumplidos no se vale lo que está naciendo deberían de tener más seriedad en los vuelos como te pueden retrasar el vuelo por una semana es inlogico no lo puedo creer .despues de qué haces tu reservación con tiempo te salen con algo así no se vale y otra cosa regresas a Guadalajara y un persona mayor pide silla de ruedas el maletero pide máximo de 25 dólares para arriba no sabia que por llevar a una persona en silla de ruedas le pudieras cobran $ 25 dls.en Guadalajara no es posible que estén abusando.
Oct 23rd, 2018

This airline deserves a 0. Purchase a round trip with the airline ticket insurance. We had an emergency and couldn't fly on the chosen dates, but they refused to change the dates without a fee. The fee was even more than the initial cost of the ticket ($500 +). Contacted the insurance by email and haven't heard from them yet. I called the the phone number their customer service gave me and it's too many numbers for a real phone #. Double checked on insurance website and same bogus phone numbers on there too. Don't fly with them, you're wasting your money and time.
Feb 20th, 2018