Budget Truck Rental

Got the job done. Took me longer than expected being a "one man moving company." Downsized two units 10x20 & 8x15. So could not get it all in two goes. While me truck was parked in the parking of Budget Truck rental, someone took the liberties to try and break into me rt passenger door tho. So have to have the plate replaced. God's grace kept it from being a 3rd break in this hell bound Arlington!
Apr 4th, 2023

0 FOR ME! I HAVE HAD THE WORST EXPERIENCE WITH ALL RENTALS FOR CARGO VANS OR TRUCKS!!!
Feb 2nd, 2023

AVOID AVOID AVOID. Budget charged my credit card for using Tolls few days after the truck rental. It was $24.40. And it was okay, maybe the charge was little bit too high, but it was okay. But one month later they charged me unexpectedly $7.51, which is not okay. I didn't even use any truck rentals, I didn't authorise any transaction. They keep my credit card details in their system and occasionally charge hoping I don't notice that. It's a scam. Be careful.
Oct 11th, 2022

Been waiting for almost an hour with no service. I just need to pick up the keys to a truck! Also, they have the parking lot fenced off for some reason, making the place look trashy and it's a big space to have closed off.
Jul 2nd, 2022

DO NOT RENT FROM THIS LOCATION!! I have been renting from budget on a consistent basis for years for work and personal and have never had issues. This is my first time at this particular location. The workers here have zero customer service. They are extremely rude. Tried to scam me into paying for things that I've never have to pay for. The woman then denied me the rental then when I disputed, she went to get someone else who then went back on what the first woman said. When I questioned why I just went through all that, they denied all of it. That they never told me any if what just happened. But they did it in a way that was really sketchy, like they are used to scamming people. I have never been treated anywhere close to the way they treated me here at any other budget location. I felt so uncomfortable and canceled after that and went a competitor since I was still in need of a rental. There's so much more that I could say but I just want to share my experience as a "renter beware". Also in hopes that Budget execs will audit and fix this issue here. The 2 women running the front desk at this location are awful.
Sep 21st, 2022