Texas Air Authorities, Inc.

Aug 21st, 2021

I've used this company more than once. They are very thorough!
Aug 2nd, 2020

WAY OVER PRICED. THEY WANT $5800 FOR A $2900 AC SYSTEM. YOU CAN GET A NEW CONDENSER FOR $600, MAIN UNIT $800...$1400 IN PARTS...WHAT'S THE REST FOR????? ..MAKES YOU WONDER IF THEIR 46 POSITIVE REVIEWS WERE POSTED BY THEM!!! AVOID!!! SHOP ELSEWHERE!!! AVOID!!! THEY SHOULD JUST FILE BANKRUPTCY AND GET IT OVER WITH!!!! SMH!!!!
Jul 26th, 2020

Found this service in the val-pak. We loved their service... window time excellent. Got a service appointment fast.
Jul 21st, 2020

Got a quote and had a system installed almost two years ago. The quote was odd as the guy lost his phone and it took him over two hours to get it back. The quote was competitive with a couple others, but still a little high so I ask if they would throw in a year of maintenance as I had one with a prior HVAC installer. They agreed. The system was a lennox, but the components were not all great, the thermostat failed the first year. Problem was not that it failed but that the company owner did not believe me when I said it was not working. He argued with them then asked for pictures. Then when they finally sent someone, they said the thermostat failed. Calls for routine maintenance were problematic since one guy they sent wanted to charge me for them, when they should have been covered. After arguing with him and giving him the filters I had purchased to install, he charged me $100 for coming out. Another tech came out later and said it should have been covered. Now after a year and a half the system has quit. Calls to them result in no response, so a BBB complaint has been filed. But a totally new system should not fail after a year and a half. And a company that installs it should respond to calls for service on the item they installed. Suggestion: find another company if you value service, price and quality products. These guys are only interested in getting your money, not providing long term service. Services: HVAC repair, AC installation, HVAC maintenance, Thermostat installation
Sep 21st, 2021