ADT Security Services

ADT IS TRASH AND CUSTOMER SERVICE IS TRASH.
Nov 6th, 2021

ADT is the worst. I haven't had services from them in over 2 years but I continue to pay them $55 a month because my contract was 3 years. Anytime you move they require you to sign a new contract so plan to pay them into perpetuity. They don't care about you. They want their money.
Jul 30th, 2021

I had ADT for 3 yrs. They kept on trying to overcharge me. Even tried to get my bank to pay them $57.00 instead of the $53.03 that I paid every month. After 3 yrs. I paid my bill January 7th, they cashed the check Jan 10th, then turned off my Alarm System, then sent my name to A Collection Agency. What Alarm Service can you TRUST, not ADT.
Oct 24th, 2020

Aug 10th, 2020

I am not sure where to add my review since there is no place on the actual website or anyone who will call me back or a number to call. ADT DOESN'T CARE!! Pick another security service. Avoid ADT. Their equipment is actually nice and does work well. The major issue with ADT is the people. There is way too much inconsistency within the departments. People will tell you whatever you want to hear and could care less if anything is actually resolved, management is not much better. I was told a manager would call me and never happ. You have to keep calling and until they realize that you won’t go away. They tell you that two months can be deferred because I loss my job and I still got bills. They except you to pay and don’t care. One person told me that they had no record of the defferment and another told me that they found it but it’s not their department. I literally just got off a 54 min phone call where I was transferred 5 times. And still want able to resolve the issue. ADT IS A JOKE!!!!!!!!!!!
May 25th, 2021