McAlister's Deli

Apr 5th, 2024

Poorly ran
Apr 5th, 2024

Went at lunch -Waited 40 minutes for food, which gave me 5 minutes to eat and get back to work. $15 for 3 bites because I had to get to work.Every table was dirty and piled with dishes.
Apr 1st, 2024

My wife and I just moved back to Texas and she totally recommended this place! After church last week we stopped by for lunch... Can't remember what she ordered but I ordered French dip & we waited for about 35 minutes with no food delivered to the table. When the food finally came out, French dip was cold to the touch & FOUL to the mouth!!! It's like our sandwiches had been ready but waiting for 20 minutes or more and then eventually delivered to the table... HORRIBLE service & no apologies by the staff!!! PLEASE FIND ANOTHER PLACE TO EAT! DO NOT GO HERE!!!!!!!!! PS - On a side note, our hostess who took our order, she was a LOVELY older lady and completely friendly!!! Everything else was HORRIBLE!!!
Mar 18th, 2024

I'm not one to usually write reviews, but after the amount of times this McAlister's has messed up my order makes me hopeful that my review will be heard and lead to some sort of change. I really do like the food here, and have been coming to this location consistently for the last 2-3 years (but have since stopped because of how often they mess things up and the long wait times.) I have some food allergies (that makes McAlister's one of the few takeout spots that I can consistently eat), but almost most every other time that I come here they have to remake my order because they put at least one of the items that I'm allergic to on the sandwich. I always have to check to make sure nothing is put on the sandwich that I can't have, even though I always reorder the EXACT same sandwich through the app every time that has the ingredients I can't have removed. It wouldn't be so bad if the wait times weren't as bad as they are either. I understand that things get messed up occasionally when things are busy... but I'm so fed up with having to wait 20 minutes to get a sandwich that has to be completely remade. I have had absolutely no problems with the way I've been treated by the staff when they realize the mistakes, and they are generally very accommodating to fix the mistake... I have just stopped coming to this McAlister's all together because it has become a waste of my time & they seem to always mess something up.
Mar 16th, 2024