1-800-BOARDUP of Tullahoma

John Tchiblakian _{on Google}

Mar 25th, 2022

What more can I say? If you want a company that possess' honesty, professionalism, integrity, and respects you as a customer, then you should not hesitate to find another one to handle your needs if a mitigation is required in your home.
This dishonest company was sent to mitigate water damage in my home. The project manager and the worker never arrived at the scheduled time, frequently sounded as if I just woke them up when I called them, typically after 10am mind you. The primary worker set up the zipper wall adjacent to our kitchen/breakfast area instead of near the front door, which opened almost directly into the area where the water damage was, as I asked him to do. The net result: he tracked debris through our kitchen and hallway every time he left the house that we had to clean up. The icing on the cake: he dropped a pry bar onto our floor resulting to two gouges in in the laminate ( Pergo ) flooring. I was in the house when this happened and heard it hit the floor and inquired if he was okay. I discovered the gouges while cleaning the floor after they had "cleaned up" before they left. The final outcome: all of the people associated with our mitigation were terminated and Apex/DKI denied any responsibility and suggested I damaged my floor. I have pictures that clearly disprove the damage was preexisting.
The rating scale would need negative integers to adequately express my disappointment with these clowns

John Henry _{on Google}

Mar 10th, 2022

Jennifer was extremely helpful, informed, and in my opinion went above and beyond by helping with insurance and other related items.

Loni Walker _{on Google}

Mar 3rd, 2022

APEX Restoration is a Very Professional, Dependable, Hard Working, Very Friendly & Knowledgeable. The work hard til their daily jobs are complete! Would HIGHLY RECOMMEND APEX Restoration for any home repairs services!!