Direct Heating and Air Conditioning

Oct 15th, 2021

Aug 1st, 2020

Jul 30th, 2020

Very professional and great service. Diagnose and fixed issue very fast. Would recommend. I’ll be using this service again in the future
May 5th, 2020

I called Direct Heating and Air Conditioning last week, because one of our HVAC units wasn't cooling the house. I searched Google, and Direct Heating and Air Conditioning had the least negative reviews (less than one percent negative). This is the first time I've sought HVAC maintenance in this new house and city, so I wanted to be sure I got someone reputable. As it stands, our power went out for a couple of hours after I initially called Direct Heating and Air Conditioning. When it came back on, the HVAC unit in question started working again. We decided not to cancel the appointment today (2021-06-28), just in case it stopped working again. Ivan came out, and examined the unit. The first thing he did was check our filters, which I had replaced on June 5, 2021. He found nothing wrong outside, our coolant levels looked good, and everything appeared to be working. He did check the part of the unit inside the house, and noticed its drain appeared to be clogged. He was able to clear it by blowing air down the tube, and he poured bleach into it for good measure. He recommended that we do that before every season, to prevent it from happening again. Ivan did not charge me for fixing the clog, so it was just the $65 house call fee. It's $65 per unit, so I elected to not have him check our other unit (which has always been working OK since we moved in). Since I used my debit card, there was a $2 fee for paying that way (Ivan apparently uses Square to process card payments). He would have accepted a personal check had I even bothered to look for my checkbook. Ivan did not try to upsell me on any services, or declare anything else was wrong with our HVAC unit. He did mention that seasonal service (heat or cool) was $89 per unit. I expect to call Ivan back in late September or early October to have him get us ready for winter. Services: AC repair, HVAC repair
Jun 22nd, 2021