ADT Security Services, LLC.

Terrible company do not use them for security they care about money not helping you if you are ever having trouble with their system the will schedule them for Monday, because if your alarm goes off and they dont take responsibility and your entire neighborhood wakes up at 10pm to a bomb raid level siren. Spread the word and really protect your family but not give them the false hope of decency. Tell your friends please. Thanks respectfully
Dec 5th, 2023

Weird place
Feb 21st, 2023

I have had ADT for 35 years. My daughter just brought to my attention that I had been paying them 87.00 monthly. I am 81 years old and to me that is a lot of money. I started checking around for other services and found them much cheaper. Before I cancelled ADT, I thought I would call them. GOOD LUCK!  Four separate days I called and each time the wait was at least 45 minutes. Each time I gave. Sometimes I got a person from India that I could not understand   Several times after 30 minutes someone would answer and could not resolve issue and passed me on for another 45 minutes wait. Their quality of product is negated by their sorry phone service.Don't believe me?  Try it yourself.
Jan 8th, 2023

Not sure if it's fixed now, but the gravel road leading to the building was terrible to get through. Huge bumps and potholes to drive over if you have a small car. I also wish they'd stop sending me so much junk mail.
Dec 24th, 2022

If you want to protect yourself from criminals and crooks, do not let ADT through the door.  If you decide to not listen to that part be 100% you listen to this, DO NOT EVER allow them to bill your account to your credit card or bank.  That has to be a deal breaker for you. They will screw your eyeballs out of your head. It will be a bill that recurs for all of eternity. If you want to cancel, you will be placed on hold for eternity, you will be given all these specific directions to mail them a letter blah, blah, blah.  Then, when you inquire in the future, go through the same steps.  They play the long game.  If they can drag it out, it is possible to get another billing cycle out of you. Hell, my alarm hasn't even worked for the previous quarter.I have taken the step of actually closing my bank account so the thieves can't charge anything else to it.  Everyone BEWARE before doing business with them.  Note, also, that no review on here is for anything other than 1*.  None- To the ADT people that monitor this, I'm putting it here just so i don't have this displeasure of speaking to anyone from ADT again. I don't want the money back. I don't care if you cancel the service or not.  You can't bill me for anything because I no longer own the property. I've sent e-mails to the [email protected] address.  No need to "reach out".  No need to get more information.  If you folks haven't responded to the other e-mails that I've sent, nothing better will happen from this.
Jan 5th, 2023