Chamber Rating

Verified Member
3.3 - (113 reviews)
52
10
5
9
37
Read Our 113 Reviews

Chamber Rating

Verified Member
3.3 - (113 reviews)
52
10
5
9
37
  • Jeff Bean

    Nothing was done as I was told but the people at the pick up were pleasant
    Apr 1st, 2024

  • Diana Watson

    Very easy and pleasant experience
    Mar 22nd, 2024

  • john baird


    Mar 22nd, 2024

  • Gregory Yoder

    Simple, easy and cheaper than a truck rental. Would definitely use again.
    Mar 17th, 2024

  • Steven Thomas

    This might be the most incompetent company I've ever dealt with. I called and scheduled an in-state move with their largest container. I recieved an email the day before informing me that the pod would be dropped off as scheduled. It never showed up. We had movers scheduled the next day that we had to cancel. No notification whatsoever. I called customer service and was informed that they don't drop off to my area on Thursday. Then why did they schedule it on Thursday??? After much angst and arguing, they said that the Pod would be delivered on Saturday, three days late. Two hours later, I received another phone call saying that they have decided that they don't deliver to my area at all!! I have never seen a company so incompetent at the one thing they do - dropping off storage containers. I would highly encourage everyone to find alternate ways to move. And consider their scheduled pick ups and drop-offs to be unlikely. Hours wasted on the phone. Now I guess it's back to U-haul...
    Feb 29th, 2024

Read Our 113 Reviews

About
PODS

PODS is located at 427 McNally Dr in Nashville, Tennessee 37211. PODS can be contacted via phone at (877) 770-7637 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for PODS?

A The phone number for PODS is: (877) 770-7637.


Q Where is PODS located?

A PODS is located at 427 McNally Dr, Nashville, TN 37211


Q What is the internet address for PODS?

A The website (URL) for PODS is: https://pods.com/locations/nashville


Q How big is PODS?

A PODS employs approximately 20+ people.


Q How is PODS rated?

A PODS has a 3.3 Star Rating from 113 reviewers.

Ratings and Reviews
PODS

Overall Rating

Overall Rating
( 113 Reviews )
52
10
5
9
37
Write a Review

Jeff Bean on Google

image Nothing was done as I was told but the people at the pick up were pleasant

Business Response on Google Mar 30th, 2024
We appreciate you taking the time to share your feedback, Jeff. We certainly don’t like to see this. If you’d like to chat, please email [email protected] with your customer ID and additional details.

Diana Watson on Google

image Very easy and pleasant experience

Business Response on Google Mar 21st, 2024
Thanks for the awesome review, Diana! We work hard to meet expectations such as yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

john baird on Google

image

Business Response on Google Mar 23rd, 2024
Hi, John! We appreciate you taking the time to spread the word about your satisfaction with the level of service PODS provides. Thank you!

Gregory Yoder on Google

image Simple, easy and cheaper than a truck rental. Would definitely use again.

Business Response on Google Mar 17th, 2024
Teamwork makes the dream work! Thanks for the shout-out, Gregory!

Steven Thomas on Google

image This might be the most incompetent company I've ever dealt with. I called and scheduled an in-state move with their largest container. I recieved an email the day before informing me that the pod would be dropped off as scheduled. It never showed up. We had movers scheduled the next day that we had to cancel. No notification whatsoever.
I called customer service and was informed that they don't drop off to my area on Thursday. Then why did they schedule it on Thursday??? After much angst and arguing, they said that the Pod would be delivered on Saturday, three days late. Two hours later, I received another phone call saying that they have decided that they don't deliver to my area at all!! I have never seen a company so incompetent at the one thing they do - dropping off storage containers. I would highly encourage everyone to find alternate ways to move. And consider their scheduled pick ups and drop-offs to be unlikely.
Hours wasted on the phone. Now I guess it's back to U-haul...

Business Response on Google Mar 5th, 2024
We appreciate you reaching out, Steven, and we're disappointed to read you've had this type of experience. We want to be able to have this looked into further so we can clear up any confusion and best assist moving forward. Please email [email protected] with your customer ID.

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Overall Rating

Overall Rating
( 113 Reviews )
52
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37

Write a Review

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