Tim Shrum - State Farm Insurance Agent

The service is AWESOME! I switched from another company that could’ve cared less about what I needed or was looking for in a company. The staff will do whatever it takes to give the best service. I had Lisa herself come all the way to my job just for a signature that was needed, despite I was at work and literally clear across town! All the office staff people are nice and easy to talk to and most importantly are happy to help. Genuine people who actually care... Thank you Tim I appreciate you guys.
Mar 3rd, 2021

I just had moved to Nashville and was forced to get my own home insurance. that was quite stressful in itself but this office made it SO EASY. The staff was quick to help me understand how my bill would change and adjust that for me as necessary. Always have been amazingly responsive and professional service. I feel lucky to have found them upon moving here! 15/10 recommend working with them for all your insurance needs!
Feb 25th, 2021

I shopped around multiple agencies. This Nashville State farm office easily had the best prices, the best staff, and customer service! Tim was great to work with, and helped answer all of my questions! They made the process quick and easy. I would strongly recommend them to anyone looking for the best prices and great customer service.
Feb 17th, 2021

This place is a company who puts the customer first. The staff provides professional & friendly service. Very knowledgeable. I love all the discounts we get. Including Drive safe & Save and Homeowners insurance bundle. They also have accident forgiveness. This office cares about their customers. Very reliable. They know who I am when I call. They have a home town vibe. I would definitely recommend them. See this place for the best Service!
Feb 17th, 2021

The office staff provided a great customer service experience with my relocation to Nashville. They made me feel right at home and treated me like family. Lisa provided me with multiple quotes, and was always happy to answer my questions. Perfect Service! Great staff, family owned, dog friendly office.
Jan 27th, 2021