J. Alexander's Holdings

Manager David is very rude. I will not be going to the West End Ave location.
Oct 30th, 2023

On 8/24/2022 I took my family to J. Alexanders for dinner, I'm here visiting my daughter and grand children from New York. What happened this place in Boca is amazing, GA terrible, I see by the the reviews restaurant went down in food, presentation and quality!!! Location, Noreros GA, Check #2339, 4:16 pm
Mar 9th, 2023

Aug 16th, 2022

Service was slow and food came about 40 mins after ticket was out in. When we finally received our food it was wrong.. the assistant manager Felicia was careless and unapologetic, surely they can find better management. The bartender was awesome though and very understanding. I would come back again just for her
Aug 16th, 2021

I hadnt been to J. Alexanders in years and it will probably be years again before I return unless the management at the Hoover location is changed. The manager Jake was exceptionally rude and unprofessional! You would think that while so many businesses are shutting down that you would actually treat your guest with respect as well as appreciation but instead before even ordering food I wanted to walk out and never return. And if this is the standard of J Alexander I wont. Clearly some Human Resources training as well as managerial training needs to take place because a guest should never feel the way that my family and I felt. Nevertheless the servers as well as bartenders were phenomenal. Seeing that our experience did not start off particularly well, they went out of their way to ensure that the rest of our dining experience was great. Not only did we not see Jake after our first encounter, but his demeanor showed us that he did care if we left and never came back. Unless you want Jake to continue to discourage guest to come back, my suggestion would be for him to either get some additional training on table side manners, or put him in the kitchen where he doesnt have to interact with guests.
Nov 8th, 2021