Assistive Technology Services

Great service. I got canes for my parents and they actually are using them
Apr 4th, 2021

Feb 24th, 2021

Nov 27th, 2019

I ordered a WIFI Video Smart doorbell from this company. It arrived defective. (Chinese junk). I was forced to pay the return shipping cost ($11.90) in order to receive a refund on the product. I asked numerous times to escalate the issue and speak with a supervisor or manager. I was denied access to anyone and received no return phone calls.
Jun 17th, 2019

ATS sales and web info says their system will work with cell phones IF you buy their bluetooth device (I did). Product manual for bluetooth device shows a flip phone being programed and used on their system. Only problem is that most if not all cell phones will work on their system - certainly not the Jitterbug flip phone! So I programmed an iphone on their system only to learn from "Sherry" @ ATS that their system doesn't recognize the tone sounds of iphones! (they don't say that anywhere either). Sherry at ATS promised me she would call and research Jitterbug and also have their tech person call me to help me resolve programming issues. She did neither. TERRIBLE EXPERIENCE. Terrible customer service!
Mar 23rd, 2019