Office Depot - Print & Copy Services

Be careful when you are shipping a package because they will probably overcharge you. I had a package that was 0.15 pounds and they tried to charge me for a 15oz package. The manager was called over and could not understand why I told her it was a 3 oz package not a 15 oz package, even though I tried to explain it to them multiple times. I do not understand how you do not know how to convert from pounds to ounces when you offer shipping in your store!
Jul 4th, 2021

Germantown at Wolf River. Other t h a n floors which need cleaning because of many black spots, business here is conducted on a very professional level! Manager Justin very friendly, showing enthusiasm and concern for customers. Evan in copy and print very detailed oriented with excellent service!
May 2nd, 2021

The lady working the check out was incredibly rude. I thought the credit card chip reader was malfunctioning because it was not responding, I informed her it wasn't working (after about 20 sec.) . She rudely states 'it's because I didn't push the button yet!' Never going here again. Just bad vibes all around.
Apr 11th, 2021

Mar 19th, 2021

I wish I could give this store no stars. I’ve used them multiple times in the past and never had an issue. Recently I had a rather large job, and had to go back three times before it was right. The last visit I sat there for 4.5hrs while they helped other people (after they told me they would fix it and I could wait). And then the manager came over to “help” and refused to help me and had a nasty attitude. I know I probably didn’t have the best attitude either because I had been there for so long and so many times. Swore I’d never go back. Well my boss loved the job I did on the big project so requested another. This time I went to store and spent 10-15min explaining it exactly how I wanted it done. They even wrote it down in their project folder. I came back later that day and it wasn’t ready. Was told it was a 24 hour job, only after I had made a second trip. Was told all it needed was to be bound and it would be ready the following day. So I gave it 30hrs just to be safe. Guess what? Not ready. And now I’m running late to pick my kid up from daycare. Worst ever.
Oct 22nd, 2020