Chamber of Commerce

      West Lawn Care

      ( 163 Reviews )

      West Lawn Care
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      Chamber Rating

      Verified Member
      4.0 - (163 reviews)
      112
      9
      3
      7
      32
      Read Our 163 Reviews

      Chamber Rating

      Verified Member
      4.0 - (163 reviews)
      112
      9
      3
      7
      32
      ā€ŗ ā€¹
      • A. W-Smith

        I was really sad to cancel service before it got started because of your crew not showing up & if I could have waited for another crew/another appointment I would have but my situation was urgent, but once I got Zaitha, your customer service rep, she was so understanding & seemed genuinely apologetic because of what happened til I almost kept your service! In today's time kindness, professionalism & just grand customer service has become a rare quality that hardly exist anymore. I'm thankful to have had her assist me with my issue. WTG Zaitha. She's a keeper LAWN STARTER!
        Nov 7th, 2023

      • Michael Patrick


        Nov 4th, 2023

      • Thomas Sims

        Good deal Service: Lawn mowing & maintenance
        Oct 20th, 2023

      • Lou Carmichael

        Terrific job with both my lawn maintenance and bush trimming. Services: Lawn mowing & maintenance, Yard work
        Sep 10th, 2023

      • Samantha Sills

        My husband chose this service to get our lawn done. Last week we were told they would be at our house on Tuesday, I had to cancel my appointment for them to never show up. They promised to have our yard done by Friday. That never happened. We were told they had to find a whole new crew because the crew that was supposed to come was taking people's money but not cutting yards. We got in contact with them on Wednesday and they swore they would have someone out by this Friday. Well today is Thursday and they came out. The backyard looks decent and the front yard, shoddily done. Bonus round they want to charge us for long grass, but hear us out... we were told you would be here LAST week. Definitely do not recommend.
        Aug 23rd, 2023

      Read Our 163 Reviews

      About
      West Lawn Care

      West Lawn Care is located at 1243 East Parkway S in Memphis, Tennessee 38114. West Lawn Care can be contacted via phone at (901) 410-3971 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for West Lawn Care?

      A The phone number for West Lawn Care is: (901) 410-3971.

      Q Where is West Lawn Care located?

      A West Lawn Care is located at 1243 East Parkway S, Memphis, TN 38114

      Q What is the internet address for West Lawn Care?

      A The website (URL) for West Lawn Care is: http://memphislandscapecompanies.com

      Q How big is West Lawn Care?

      A West Lawn Care employs approximately 20+ people.

      Q How is West Lawn Care rated?

      A West Lawn Care has a 4.0 Star Rating from 163 reviewers.

      Ratings and Reviews
      West Lawn Care

      Overall Rating

      Overall Rating
      ( 163 Reviews )
      112
      9
      3
      7
      32
      Write a Review

      A. W-Smith on Google

      image I was really sad to cancel service before it got started because of your crew not showing up & if I could have waited for another crew/another appointment I would have but my situation was urgent, but once I got Zaitha, your customer service rep, she was so understanding & seemed genuinely apologetic because of what happened til I almost kept your service! In today's time kindness, professionalism & just grand customer service has become a rare quality that hardly exist anymore. I'm thankful to have had her assist me with my issue. WTG Zaitha. She's a keeper LAWN STARTER!

      Business Response on Google Oct 21st, 2023
      It's unfortunate that the initial experience was not as expected, A. W-Smith, but it's truly heartening to hear about Zaitha's exceptional customer service. Her understanding, genuine apology, and professionalism amid the situation made a significant impact on your perception of the service. Kindness and exceptional customer service, as you rightly mentioned, can be rare to find, and it's fantastic to know that Zaitha's assistance stood out. It's clear that her dedication and support made a positive difference, nearly swaying your decision to keep the service. Her qualities indeed make her an asset to LawnStarter. Thank you for sharing your experience, and here's to more great interactions and service improvement in the future! šŸ‘šŸ‘Œ

      Michael Patrick on Google

      image

      Business Response on Google Oct 27th, 2023
      Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our service, Michael. Your support means a lot to us, and we look forward to continuing to meet and exceed your expectations. If you ever have any feedback or additional comments in the future, please feel free to share. Thanks for choosing us!

      Thomas Sims on Google

      image Good deal Service: Lawn mowing & maintenance

      Business Response on Google Oct 14th, 2023
      Thank you for the positive feedback! We're delighted to know that you found our service to be a good deal, Thomas. If you ever have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again in the future! šŸ˜ŠšŸŒŸšŸ‘šŸ¼

      Lou Carmichael on Google

      image Terrific job with both my lawn maintenance and bush trimming. Services: Lawn mowing & maintenance, Yard work

      Business Response on Google Sep 12th, 2023
      Thank you so much for the time to share your experience at LawnStarter, Lou. We take pride in knowing our customers are happy with their lawn mowing experience.

      Samantha Sills on Google

      image My husband chose this service to get our lawn done. Last week we were told they would be at our house on Tuesday, I had to cancel my appointment for them to never show up. They promised to have our yard done by Friday. That never happened. We were told they had to find a whole new crew because the crew that was supposed to come was taking people's money but not cutting yards. We got in contact with them on Wednesday and they swore they would have someone out by this Friday. Well today is Thursday and they came out. The backyard looks decent and the front yard, shoddily done. Bonus round they want to charge us for long grass, but hear us out... we were told you would be here LAST week.
      Definitely do not recommend.

      Business Response on Google Aug 19th, 2023
      Thank you for bringing this matter to our attention, Samantha. Iā€™m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. We will be reaching out to you soon to discuss our available solutions for your concern and make things right.
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      Overall Rating

      Overall Rating
      ( 163 Reviews )
      112
      9
      3
      7
      32

      Write a Review

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