Bensinger's Fine Cleaners

I will never use this place again. The only reason I tried this place was because they offered a new customer discount of 20% off for 6 months. I dropped off 2 dresses and I called to get estimates before I dropped them off. One was ready on the date on my pick up ticket, but was $25 to get cleaned, instead of the $15 estimate I was given. When I asked about the higher price, none of the clerks had any clue about the discount, so I did't know if I got it and my receipt didn't have a break down of charges. The other one, they had no clue where it was. I go to pick it up 3 other times, and make a total of 4 phone calls inquiring about it, each time no one knows anything. Almost 2 weeks later, they call me and say that it will $100 to clean the other dress, instead of the $25 estimate. I was tired and unsure of what to do, so I told him to go ahead and clean it. A week and a half later, no one had notified me it's ready. So, I call and they tell me it's been ready for a while. And it's also $15 more than the estimate. So, I ended up paying (with "discounts") $95 to clean a dress that only cost me $45, and $20 to clean a dress that cost me $29. NEVER. AGAIN. So, basically they jack up the prices then give you a "discount." I contacted the manager and the customer service person. Customer service never responded and the manager basically said that's the price and wouldn't change it or explain why it was higher than I was told. Don't worry Bensinger's Fine Cleaners, you won't have to worry about me as a customer ever again.
Sep 23rd, 2018

Terrible service, the lady in charge has a horrible attitude and I am surprised they can even stay in business with the ridiculous pricing
Mar 3rd, 2018

Did a wonderful job cleaning suit, tie and shirts.
Aug 19th, 2017

They charge $6.90 per shirt. Not sure what they charge for pants but it is pricey $$$$$. The cleaning itself seems good and it is convenient. I asked for same-day service for a bunch of cloths and only got half back and of course not the cloths I needed. They offered to call when they came in but never did. They didn't offer any discount for the lack of delivering the same day service. I'm looking for more affordable options with good service.
Dec 26th, 2016

I've been going to Dryve Cleaners across the street for years, and while I've had no major problems, they're a little inconsistent. So when Bensinger's opened directly across the street, I immediately planned to make them my new cleaners. Two visits was enough to send me scurrying back over to Dryve. Bensinger's has been open ten years and Dryve is still doing fine, so obviously they're no competition. Bad work and a bad attitude, which starts at the top.
Jun 1st, 2016