Galaxy Wireless

Good service nice guy
Jan 27th, 2022

Real nice guy and willing to work with his customers
Nov 1st, 2021

I had a great experience with Galaxy Wireless! I am a teacher and have been teaching virtually due to the pandemic. After Xfinity announced mid December their On Demand passes would no longer be available for purchase after December 17th, I began to try to decide how I wanted to continue with internet. I received word that my school would remain virtual and so I decided on the Xfinity Pre-Paid option. As it was already December 29th and school was due to start in about a week, I honestly did not trust Xfinity to have the box to me in time. The Pre-Paid boxes are mostly sold at stores I am not familiar with. After calling several places with either disconnected numbers or confused employees my anxiety began to sky rocket! Then I called Galaxy Wireless and the gentleman that answered greeted me friendly, I explained to him what I was looking for, he knew exactly what I was talking about and told me they were out of stock at the moment, however, a delivery truck should be dropping 6 of them off any minute. I told him I was in Millington at the time, so I would go ahead and start heading that way. He had offered to get my number and call when it arrives, but I was so afraid something might happen and hes forget since it was close to closing etc. So I insisted I would just head over. I waited outside for a bit to see if he called and by 6:30, he had not so I went inside. He very politely told me that the delivery truck had still not come. I expressed my desperation for needing this box and he promised he would call me the moment it arrives tomorrow (December 30th). He said he was working again that day. He ensured me he would save me a box. The very next day, just as promised, he called when the box arrived and I headed back to pick it up. He was very knowledgeable about the simple set up process and how to reload it each month. He activated the box in store and answered the numerous questions I had. Yall I know I had to have been so (unintentionally) annoying this man, but I just knew I needed internet to teach my kiddos. But let me tell you, if I was annoying him, youd have never known. Excellent customer service and knowledge regarding the products being sold. I do wish I remembered the gentlemans name. I believe it started with a M... I have never purchased anything else from here simply because there hasnt been anything else I have needed. But would I recommend it based on customer service and I have not had any issues out of the box I purchased either. I left Galaxy Wireless really impressed and knowing that truly deserved a Google review.
Sep 7th, 2020

Awesome customer service! Best prices in the area! Go see Mike!!
Aug 2nd, 2020

The best he will take care of you. You just got too talk to him!!!!
Jul 27th, 2020