First Horizon Bank

Its the branch you want to go to if you love being treated like an inconvenience over a single transaction.
Nov 7th, 2023

Excellent customer service- very relaxed atmosphere
Jun 22nd, 2023

Bunch of snags working here
Jun 22nd, 2023

I have a complaint about the bank that is located on Magnolia Avenue with the name Burlinton. Yesterday, May 24, I went to make a deposit and the tellers were stopped waiting for half an hour. There were no more customers. There were 2 tellers. One is supposed to be for teller customers and the other for those who are inside but it turns out that these v2 cashiers were waiting for another customer to come through the window and while they had me there waiting, perhaps to see me because I am Hispanic, they were ignoring me, I was already bored, I was thinking of getting out of there when finally one of them, an American, decided to serve me, I told her. I was going to deposit 4,000 dollars in save and 1,000 in checks and in pesos I searched my account and it turns out that I was playing with the keys on the computer. It is not possible that 10 minutes there typing on the computer I did not finish and then another customer came to the window and stopped serving me and I went to the window, waited a few minutes and told the other African American cashier that she was still serving me and the African American Asian woman, like the other cashier, typed and typed and didn't finish. It seemed that the two of them agreed and they stressed me out so much with their attitude that finally They measured the receipt for the thousand dollars that I deposited but they didn't give me the receipt for the 4,000 dollars and I told the two of them to please also measure the receipt for the 4,000 and they acted like they didn't know 4 times I told them I want the receipt for the 4000 dls and the one and the other took the ones that I knew I got so angry that I told them okay nomeloden and quickly I opened my account on the cell phone and the 4000 didn't appear and I went to my car very angry and they were about to close like 3 minutes to close because I was the last of the clients and I returned to talk to the people who were in the office and they saw that I was angry and was heading to the office with my cell phone in hand and finally the 4000 dls appeared in my account From my cell phone I think they wanted to be a fraud, so there is a need for more attention to those who work there at that bank and it is not the first time it has happened. Previously, there was another African-American teller who was already older, about 50 years old, my husband went to deposit my check and it took 3 days and it did not appear in his account, he went to complain to the cashier because the total of his check was not registered, it did not appear as deposited and the African American lady quickly put it in my husband's check, that is, in his account, after 3 days she sapped My husband had deposited the amount of the check. I am sure that there are several who do not check their balance and these vermin take advantage of it and God knows to which account they transfer it. Very bad experiences with that bank. I will never deposit there again.
Sep 26th, 2022

Apr 3rd, 2022