Knox Auto Parts

I called about a diesel injection pump. talked to Edith. She gave me a price and told me I would have it the next business day. I got a phone call a little later telling me the pump was damaged. I told her to send it anyway that maybe I could fix it. She said she would. I ordered some other parts too. I got the other parts the next business day. There was no pump. I called and talked to Sam. He said that they would not sell the pump and that it was not damaged. I told him that i had allready got a price on it and it was advertised on Criagslist. He talked to the owner and told me that it doesnt matter what i was told they are going to keep it on the engine and not sell it. VERY poor business practices!! Wish it would have stayed Express.
Aug 27th, 2016

The sales rep hung up on me. According to the sales rep, "I do this everyday" and he thinks that he is unable to ship airbags via ground.
Sep 22nd, 2015

They generally have the parts you want, but expect to pay new part prices.
Feb 9th, 2015