Molcajetes Mexican Grill
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1504 W Stone Dr
Kingsport, TN 37660 - (423) 246-1490
Hours
Chamber Rating
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Kimberly Justus
Worst service we have ever had anywhere. Used to be our favorite Mexican restaurant in town. Honestly think I would rather have 2 day old taco bell before I go . 0 stars cause can't give less
Sep 6th, 2018 -
Lea White
Best Mexican food ever
Aug 12th, 2018 -
Tim Couture
Jun 26th, 2018 -
Jordy Mitchell
Understaffed. Slow service. One server when I went. Othere customers sat about 10 minutes after we got here to get their food and they were here before us. They don't serve alcohol like they used to. Something to do with landlord problems the server mentioned. This place is going downhill
Apr 28th, 2018 -
Amanda Dean
Ordered food online for delivery. After several phone calls and me notifying my husband that the restaurant had closed for the evening our delivery arrived 2 hours after placing the order. Delivery driver hands husband the food and quickly walks away. My husband comes in and starts unpackaging and checking everything and finds out that they left out my entire order. We called atleast 6 times and someone finally answered. My husband explained the situation and the guy said he would have to contact delivery driver. Well as you can probably guess delivery driver didn't have anything in his car. This is now after 10:15pm, my husband proceeded to ask for a refund instead of waiting for more food to be prepared and delivered. The manager named Bradley said they don't offer refunds. We asked to speak to someone over him about the situation and he said the only person over him is the owner and is never there and lives out of state. Bradley never apologized or tried to do the right thing for the customer. Bradley offered us an egiftcard to be used on a later purchase. We will not be returning. We use to love this place and everytime we have ate there lately it gets worse. We kept giving them a shot but this is over the top. Food we did receive was luke warm at best. Customer service is non-existent. Save yourself the trouble and go to one of the dozens of other Mexican restaurants in town.
Jan 31st, 2018
Contact Info
- (423) 246-1490
Questions & Answers
Q What is the phone number for Molcajetes Mexican Grill?
A The phone number for Molcajetes Mexican Grill is: (423) 246-1490.
Q Where is Molcajetes Mexican Grill located?
A Molcajetes Mexican Grill is located at 1504 W Stone Dr, Kingsport, TN 37660
Q What is the internet address for Molcajetes Mexican Grill?
A The website (URL) for Molcajetes Mexican Grill is: http://MOLCAJETESMEXICANGRILL.COM
Q How big is Molcajetes Mexican Grill?
A Molcajetes Mexican Grill employs approximately 20+ people.
Q Is there a key contact at Molcajetes Mexican Grill?
A You can contact Salvador Nunez at (423) 246-1490.
Q What days are Molcajetes Mexican Grill open?
A Molcajetes Mexican Grill is open:
Sunday: 11:00 AM - 11:00 AM
Monday: 11:00 AM - 10:00 PM
Tuesday: 11:00 AM - 10:00 PM
Wednesday: 11:00 AM - 11:00 AM
Thursday: 11:00 AM - 11:00 AM
Friday: 11:00 AM - 11:00 AM
Saturday: 11:00 AM - 11:00 AM
Q How is Molcajetes Mexican Grill rated?
A Molcajetes Mexican Grill has a 3.9 Star Rating from 134 reviewers.
Hours
Related Categories
Ratings and Reviews
Molcajetes Mexican Grill
Overall Rating
Overall Rating
( 134 Reviews )Kimberly Justus on Google
Worst service we have ever had anywhere. Used to be our favorite Mexican restaurant in town. Honestly think I would rather have 2 day old taco bell before I go . 0 stars cause can't give less
Lea White on Google
Best Mexican food ever
Tim Couture on Google
Jordy Mitchell on Google
Understaffed. Slow service. One server when I went. Othere customers sat about 10 minutes after we got here to get their food and they were here before us. They don't serve alcohol like they used to. Something to do with landlord problems the server mentioned. This place is going downhill
Amanda Dean on Google
Ordered food online for delivery. After several phone calls and me notifying my husband that the restaurant had closed for the evening our delivery arrived 2 hours after placing the order. Delivery driver hands husband the food and quickly walks away. My husband comes in and starts unpackaging and checking everything and finds out that they left out my entire order. We called atleast 6 times and someone finally answered. My husband explained the situation and the guy said he would have to contact delivery driver. Well as you can probably guess delivery driver didn't have anything in his car. This is now after 10:15pm, my husband proceeded to ask for a refund instead of waiting for more food to be prepared and delivered. The manager named Bradley said they don't offer refunds. We asked to speak to someone over him about the situation and he said the only person over him is the owner and is never there and lives out of state. Bradley never apologized or tried to do the right thing for the customer. Bradley offered us an egiftcard to be used on a later purchase. We will not be returning. We use to love this place and everytime we have ate there lately it gets worse. We kept giving them a shot but this is over the top. Food we did receive was luke warm at best. Customer service is non-existent. Save yourself the trouble and go to one of the dozens of other Mexican restaurants in town.
Overall Rating
Overall Rating
( 134 Reviews )Write a Review
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