Regions Bank

Paul Sean _{on Google}

May 26th, 2023

Oh Mia Mia. Never knew her as Mia

David _{on Google}

Mar 31st, 2023

Very helpful and professional. Didn't mind taking time to educate me on my options and help me set up the best account for my current needs and broke down all of the benefits like online banking. They also explained different options for saving and investing money in the future. Highly recommend this bank and this branch specifically.

Darius Oden _{on Google}

Dec 2nd, 2022

Just because I wanted a large amount of money from my account money that I earned from my job.. its none of your business to ask me any questions on where the money came from had absolutely no problem with the James Campbell location got my money with no rude questions asked

Shanay Prier _{on Google}

Feb 28th, 2024

I have never had an issue with any staff member at any location besides this one. We had an issue on our account. I called when they opened, said they did a ticket and Alesha would call me back after her client. Noon still nothing. I called twice.. never heard from Alesha until I called her the next day because she called my husband who is unable to answer due to work.. shut his card off without talking about a different possible option. No heads up. Said she called him to inform him but thats not helping anything. When I called to pickup the card she said I couldnt because it was his. Okay.. after she started upsetting me by her tone and repetitiveness. I called someone else, they told me they could possibly send through the mail, Alesha got on the line and told me I couldnt get in the mail and he would have to pickup, this was with attitude, I told her he cant due to work and she kept telling me its policy, its policy..blah blah. Needless to say I called the Franklin branch, they were very proactive, THEY ARE SENDING A CARD THROUGH THE MAIL! So it was possible. I picked up a card today for an extra till it comes in, I will say that a girl whos name starts with a T who works at this location was very nice in giving me the card. Kudos to her! Alesha.. apparently shes an assistant manager who doesnt know policy apparently. Idk.. if she doesnt know what shes doing, sounds like she shouldnt be an assistant manager.. let alone work there in any position. But if they insist on keeping her there for whatever reason, she highly needs re-training. She gave this whole situation a whole round and round with attitude, when a whole other location approached the problem professionally and quickly. Idk why it was so hard for Aleahs to do this. It was very unprofessional of her and needs to be addressed for additional training.