Coffee Cup Travel Plaza/TA Express--Hot Springs

If youre looking for a quiet nights sleep dont stop here I dont know when they started this or why but its 11:30 at night and they have music blaring through the parking lot from the pumps.
May 16th, 2022

Apr 7th, 2022

Mar 23rd, 2022

Feb 26th, 2022

Stopped in to use the restroom, and get something to drink on my way to Nebraska. I got my drink, walked up to the counter. There were two girls behind the counter. One was crouched down doing something by the register. The other girl was by another register and had just helped a couple of customers. Since the one looked busy, I went toward the one who had just helped the line of customers. As I got to her counter, she received a phone call and walked away from me. The other girl was still crouched down, so I made my presence known. She didn't stand up. I only had cash, and didn't know how much was on my debit card, but I wasn't getting any help, so I used the self-checkout. And hoped I had enough money for my drink. Luckily, it went through. As I left, I said loudly "worst customer service ever!" After I said that, she stood up and had a look on her face like she didn't understand why I was frustrated. Maybe the employees need to be taught customer service etiquette and NOT answer your phone while you have customers
Feb 23rd, 2022