L and R Home Improvement, LLC

This company needs to go to driving school. He blew thru a red light and I had to slam on brakes to avoid hitting him. When my friend called, because you know I was responsible an not dialing my phone, he told him what he was doing was illegal. He forgot he's towing a trailer, enclosed, with his number on it and no license plate and probably not insured. Its ok though, I luckily have a dash cam that picked it all up and now dorchester county and SCHP wanna have a long talk with him. Just think, if his driving skills are crap then I can only imagine his work🤷🏻‍♂️
May 16th, 2022

Apr 26th, 2021

Oct 4th, 2017

Beware! I hired L&R to remove the popcorn texture from my ceiling. Their sander/vacuum combo did not work, so they proceeded to use a regular hand sander. By the time I returned that evening, there was a 1/8 layer of sheet rock dust EVERYWHERE! They did nothing to mitigate the dust. The dust crept into everything - inside the stove, the cabinets - everywhere - including my HVAC where it combined with the humidity to turn to putty and ruin my coils and blower motor, causing over $4000 in damages. Despite statements from 3 repair companies describing the deplorable condition of the HVAC and damages caused by the sheet rock dust, they have refused to accept responsibility. They have ducked my calls, ignored my texts and emails and even refused my certified letters. I am taking them to court! Beware. These people are entirely unprofessional.
Oct 18th, 2016

My husband and I hired L&R Home Improvement to paint 4 rooms in our house in late April. We chose colors and they gave us an estimate. We ended up changing our colors to lighter colors, resulting in less paint being needed but the estimate did not change. They told us it would take 4 days to paint. On the first day I came home from work early, they were on the back porch smoking. Which is fine, everyone needs to take breaks. But when I went out there to say I was home and compliment them on what had been done so far, I was asked in between cigarette drags to sweep up their mess in the kitchen. They also let us know that they started later than expected because they stayed out too late the night before. Their professionalism (really their lack thereof) was astounding. On the second day they told us they were rushing to get everything done that day because they had just booked a big job for the next two days. The last two rooms that were painted were done with dirty paint rollers. There is a noticeable difference in the paint that was brushed on around trim/door frames/outlets/vents, etc. There were also a few spots on the walls where you could see dirty water from the roller had dripped down and dried an ugly brown color. We were told to wait 7 days until the paint had completely dried and let them know if anything needed to be fixed. After the seven days passed we reached out to them via text and let them know that the cut ins were lighter than the rest of the walls in our bedroom and bathroom and needed to be fixed. We were told they were busy with lots of jobs right now and they would reach out to us when we could be put on the schedule. It wasn’t a huge deal as it wasn’t a central living space in the house or anything so we were fine with waiting. Over 3 months passed and we still had not heard anything from L&R. I reached out to them and they scheduled with us for this morning, and also told us to buy the paint. I said no, because a) they never adjusted the estimate with the lower cost of materials and b) the error in the painting was not caused by us and we should not have to pay extra for it. They relented and said they would be here Monday morning. My husband and I moved furniture, put our dog up, and left a house key in a lockbox for them so this could be finally be taken care of. I received a text around 2pm that they were unable to make it because wi-fi was being set up at their house and the technician had just left. I’m not sure why it took until 2 to realize that they would be late, let alone not be able to come at all. In lieu of rescheduling (as I no longer trust them to keep a schedule or do quality work) I’ve requested they bring us the paint to fix it ourselves along with a partial refund for the incredible inconvenience they caused, the wait they put us through, and the crappy paint job in two rooms. They left paint cans in our driveway and that was all. Throughout all communication with them they and never once apologized for their many mistakes or even acknowledged that they had done anything wrong. I strongly advise you find another company to do business with, our experience with L&R Home Improvement was nothing incredibly unsatisfactory with unprofessional painting and customer service at every point in the unnecessarily drawn out process.
Sep 27th, 2015