Harrelson's Pre-Owned Auto Mall

This place is the best of the best . I can honestly say I have finally found a used car dealer that works for the customer and put my best interest in front of their own . I do have to say I was very skeptical about the credit approval because they do say that they can get anyone approved . Sure enough after speaking with JR the store manager he explained that everything is a process and it may take a little longer to get the right deal but assured me they would try everything they could to get me in the car I was wanting . I went in drove the car I was looking at gave them all of my information and was told to wait a few moments and they would see where I was with my credit situation . (it was not good and I knew it ) After about 30 minutes the finance guy came to me and explained exactly what it would take to drive the car home and actually gave me differnet options where if I put more money down my payment would be lower and I was surprised . They actually got me the car I was wanting . I had been other places and was told my credit was not good enough to get anything let alone the car I wanted to begin with . The car is good and even came with a warranty and I am a very happy customer . I had read the reviews on the website and they are spot on these guys can help do help and did help and I will be back with all my friends and family . Thank you JR and im sorry but I think his name was Mike for helping me and taking the fear out of shopping for a used car .
Jan 27th, 2015

I would not give them ANY stars! I would advise not buying from this dealership, I bought a car from them this past Friday night, During the test drive the radio was on, the salesman was talking, it was dark and it was raining. I did not notice the noise in the front end. I signed the papers took the keys and drove home. I called Saturday afternoon when it was light outside and I drove it for the first time that day. I noticed a front end noise and a wave on the hood. The man I spoke with was very nice that day. He said they would come pick it up, leave me a loaner and bring it back and see what the problem was. I was fine with that, Then I was told it will be Tuesday, they can't get it on Monday. Now I am being told it will be Wednesday. The car fax was clean. The car has been wrecked, it has an aftermarket headlamp, bumper has been painted, hood has had work and a new tire on the side that was damaged and the noise I was hearing is the stabilizer link right where all of the repairs were done. They advised everycar they bring in they flush the fluids, refill and check out the cars. THAT IS NOT TRUE, or at least in my case. The stabilzer link is broken and there was VERY little anitifreeze and washer fluid. And then to top it all off, here we are 5 days later and I got pulled over today because they did not transfer my tag! They told me my trade in would go to wholesale and that was a bold face lie because I pulled up the website and there it sits, Car of the week! I have since taken the new car to another dealer to have the stabilizer link replaced because this manager said that he would have a mechanic take a look at it to see what the problem was but I would have to take it to a dealer to have it fixed myself....
Nov 17th, 2014