Chuck's Steak House, Myrtle Beach

I want to stress that every time Ive been to Chucks it has been a 4 star experience but this most recent experience was 1 star. The only reasons Im putting the 2 stars are because of the decent salad bar and the happy hour chips & salsa, and cheese. Okay now lets get into it. We went to Chucks early for their early bird specials and the happy hour. We were the first people in the door and the first to get waited on in the Happy Hour Lounge area. The waitress, friendly at first, let us know that there wasnt an early bird anymore. Much to everyones surprise in the Happy Hour Lounge, there wasnt an early bird anymore. Alright so we order regular food. The salad bar, which used to be unlimited, now has changed to one trip for 9.95 and unlimited trips for 11.95. I understand inflation and times changing but the entire pandemic that hadnt changed until this year. Not griping much about that. Again I want to stress that we were the first people to order, first in the door first to order. Every table around us got their food before ours. Now its not like they ordered small things and we ordered extravagant items, we ordered some wings, grilled chicken, nothing special. Half hour goes by, the first table gets their food. 45 minute mark, the next table. Hour mark, next table. Finally at the hour and 17 minute mark, the neighboring table gets their food then we get our food. During the time that we were waiting while everyone else was getting their food, we were told numerous times by the waitress your food will be out in just a few minutes. Now when we get our food its not up to par in the slightest. Grilled chicken, dry. Sirloin steaks, nothing more than dry hamburger meat that came out cold. The chicken wings, that were ordered without ranch and substituted with extra wing sauce, came with ranch and no wing sauce. Our waitress never stopped by to ask our food was, only to ask if we were done and needed the check. She walked past us about 5 times and we tried to get her attention but just kept walking. Needless to say the food wasnt at all like it used to be, it was pretty terrible, and the service was just mediocre. Ive been coming for 4 years and I will say, next year, we wont be back.
Jul 4th, 2023

Mike our server was awesome! Never been disappointed here.
Jul 3rd, 2023

One trip salad bar. Steaks and Burgers were great. Server was nice, but slow.
Jul 3rd, 2023

Over an hour since food was ordered and no food. We'll see if it ever shows up.
Jul 2nd, 2023

Jun 30th, 2023