Wayside Gardens

I've been purchasing plants from Wayside Gardens for years. They're packed beautifully when they arrive and are in excellent health. We've found the plants from Wayside Gardens have flourished, sometimes better than those purchased locally. I've also had the occasional need to adjust or cancel an order. The customer service is exceptionally responsive and easy to work with. I will be a lifelong customer!
Aug 11th, 2021

I have been trying to get in touch with someone for almost 2 months via email, FB messenger, and google. There has been minimal communication with me. I will not be ordering from this site again
Jul 3rd, 2021

I wish I had looked for reviews prior to purchasing three plants from this company. Before doing so, I emailed to ask if they would be fine in the type of soil I have, facing north, etc. and was told they would do great. $75 and three plants later, one began to turn brown so I emailed customer service. I got a fast reply and was told told to use epsom salt and water once a week for two weeks and to let them know soon how it was working. I have tried to let them know three times and for three weeks now that it did not work and a second one has died and the third one is not doing well either despite making sure they are watered properly. I also asked about the one year warranty that was mentioned when I was told to use the epsom salt. Despite three attempts at responding to the request that I let them know as soon as possible how the plant was doing, I have yet to hear a word. I will not be ordering from here ever again.
Jun 21st, 2021

Very disappointing experience with Jackson & Perkins nursery (claimed sister of Wayside Gardens and Park Seed). Three plants delivered by mail, not all looking very healthy. Now some weeks later, two of these plants have died and only one is alive and well. This is a tragic situation for someone who claims to have a green thumb. J&P’s customer service people are less than forthcoming. They were confused about who I was and why I was writing to them. I have now given up writing to them and have turned to reviews to try to save others from making the mistake I made in trusting them to deliver heathy plants.
Jun 17th, 2021

One third of the materials I received this Fall arrived dead. I complained and was requested to send photos of the dead plants, which I did but have never heard back from them after four more letters! To add insult, they package their materials in huge quantities of poly peanuts - how environmentally conscious is that?
Oct 3rd, 2020