Finish Line Outlet

Did not purchase anything but staff was super nice. Was acknowledged and given a nod. Store was clean and in order. Looked like every associate was doing "stuff" throughout the store.
Sep 19th, 2021

Sep 7th, 2021

Aug 18th, 2021

Aug 12th, 2021

I purchased nike vapormax sneakers in December, roughly 6 to 7 months ago with wearing minimally. The seam in the sneaker pulled apart causing the air to leak and make the shoe not functional. My wife went the store to find out the policy or if it's under warranty and they were unclear. I called Nike and they said they warranty the shoe for two years. They said to take it back to the authorized dealer. Finish line stated their policy is only 45 days to exchange or return and do not warranty after that. I had inquired with store manager about any good will if I bought another pair like a partial store credit. They said, can't help.. why would anybody spend a couple hundred dollars with this store when you can get covered two years buying direct or from another authorized dealer.
Aug 6th, 2021