Woodward Medical Center

The facility is new and clean. The staff seem efficient. The location is good. But you feel like a number here, not a person. I recently got what was, for me at least, a new and unsettling diagnosis. Everything was done over text messaging with no real communication. When I asked for a phone call with the doctor to understand the rationale for the test I was being sent for, I was told I might not be able to talk to him. He did call, but I got the impression he thought I was hassling him because I had questions. I kept him on the phone maybe 3 mins. I am referred to in MyChart messages as the patient and not by my name. The medical assistant speaks to me on fast forward, when I do have a conversation with her. It seems like the team I work with doesnt like interacting with people, and is driven perhaps instead by deliverables, metrics or manuals. Gen X and older still want to have difficult news delivered by credentialed, human beings and with the potential to ask questions. I dont think this is too much to ask for from a primary care practice. Isnt this what primary care does?
Mar 4th, 2024

John Lacy is the worst person I have ever come across. He is rude and disrespectful , and fails to do even the bare minimum while failing to even discuss life altering information. The rest of the place is ok but I would not recommend to anyone, not even my dog.
Feb 12th, 2024

They never answer the phone.
Jan 23rd, 2024

Dr. Kane was unprofessional, did not perform necessary health checks and wrote off my medical concerns based on family history as ridiculous. He was brutish and took offense that I was not happy with his cavalier approach to addressing my concerns. He also violated my privacy by bringing in a medical student without asking me for permission, and then argued with me about sensitive medical history that was clearly present in my chart, but not apparent from outward appearances. This was very uncomfortable and embarrassing. My family and I have transferred to a different practice.
Dec 16th, 2023

I chose Dr. Kurt Budelmann as my PCP back in July due to my prior PCP moving away. I cannot recommend this doctor or this office. Do not get sick and think you can call for an appointment on a Friday. They do not answer their phone on Fridays. No matter what option you choose they do not pick up. Also, Dr. Budelmann will not refill a non-narcotic prescription you have been taking for well over 12 years for shingles. He wants you to have a flare up and make an appointment. I guess you just hope and pray they answer the phone to make that appointment. I am not sure if he doesnt make money off of preexisting prescriptions and wants to be the original prescriber. Or possibly, he discriminates against the type of health insurance you have. Or maybe, the ill treatment is due to my race. I cannot recommend this office or the above mentioned Doctor.
Aug 25th, 2023