This place needs a major update/remodel!! The host sat us a dirty table, the bread and butter came out questionable and the quality of the food is not worth the price. It was a very low quality experience including our server. Sorry to be harsh but Im just telling the truth. Will not be back.
Business Response on GoogleDec 18th, 2022
Caitlin Byrd Customer Satisfaction is a priority for us, and we are so deeply sorry for your experience. Thank you so much for reaching out and making us aware. Please email me at [email protected] or Text or Call 864-735-8033 as soon as possible so we can get this sorted out for you right away. Our guest satisfaction is our utmost concern. We want each guest to know how greatly we value them. Once again, we apologize, and we look forward to hearing from you. Thank you for your feedback https://fatz.com/we-want-to-hear-from-you
Paula Foster on Google
Dear Fatz manager/franchise owner this is by far the Worst food I have ever eaten. Broccoli casserole tasted like it was years old. Beans were cold, out of pasta really? Is there now a pasta shortage? my daughters chicken was the size of a chicken strip. We were the only people in the restaurant for like 15 minutes (first sign) systems went down, didnt bother telling anyone until they came back up 15 minutes later. This place need to close down. It is Ridiculous that we have to sit here and wait for them to put other checks in and her to take orders to get our bill, again waiting for the system to come back up. Absolutely disappointed in this company at this location.
Business Response on GoogleSep 2nd, 2022
Paula FosterCustomer Satisfaction is a priority for us, and we are so deeply sorry for your experience. Thank you so much for reaching out and making us aware.Please email me at [email protected] or Text or Call 864-735-8033 as soon as possible so we can get this sorted out for you right away. Our guest satisfaction is our utmost concern. We want each guest to know how greatly we value them. Once again, we apologize, and we look forward to hearing from you. Thank you for your feedback https://fatz.com/we-want-to-hear-from-you
Tee Jee on Google
Food was great!
Business Response on GoogleMay 12th, 2022
Tee JeeThank you for being a very Valued and Appreciated Guest. We Love our guests and are so pleased to have given you a Great Dining experience. We are Honored to make a Positive Impact in your community. We look forward to seeing you again soon. Thank you for your feedback https://fatz.com/menu
Darren Grigsby on Google
Good food, always hot. Typically low on staff.
Business Response on GoogleNov 9th, 2022
Darren Grigsby We are delighted to read your feedback! It was a pleasure serving you. Thank you for being a Very Valued and Appreciated Guest. We Love our Guests and we are so pleased to have given you a wonderful Dining experience. We are Honored to make a Positive Impact in your Community we do local fundraising opportunities for Schools Teams, Churches, and Special Olympics to name a few. Let us know if you would be interested in creating a fundraising event with us. We would love to be chosen to cater any events you may have in the future https://fatz.com/catering We look forward to seeing you again soon. Thank you for your feedback and have a wonderful day https://fatz.alohaorderonline.com
Jeff Weise on Google
One of my favorite places to eat. I wish there were more of them. The broccoli cheese casserole is excellent. Portion sizes are outstanding and the prices are reasonable.
Business Response on GoogleJul 20th, 2022
Jeff Weise We are delighted to read your feedback! It was a pleasure serving you. Thank you for being a Very Valued and Appreciated Guest. We Love our Guests and we are so pleased to have given you a wonderful Dining experience. We are Honored to make a Positive Impact in your Community we do local fundraising opportunities for Schools Teams, Churches, and Special Olympics to name a few. Let us know if you would be interested in creating a fundraising event with us. We would love to be chosen to cater any events you may have in the future https://fatz.com/catering We look forward to seeing you again soon. Thank you for your feedback and have a wonderful day https://fatz.alohaorderonline.com
