Starfire Grill

Apr 8th, 2024

Two stars is, unfortunately, very generous of a rating for me to give. Four of us went out at 7pm on a weeknight. They were able to accommodate our request for patio seating, which we we're thankful for, but everything went downhill from there. Each member of our party ordered a water and a drink from the bar, which took 15 minutes to arrive, and then prior to even paying for our meal, the waitress requested our bar glasses back because she was "being rushed to get those back to them." The complimentary rolls were raw in the middle. The 'best pizza dip,' as titled on the menu, was very greasy on the top, as if it had been scooped from a large pan and then popped in the microwave, accompanied with bland store bought tortilla chips. I ordered the Grecian chicken and made a request that the olives be removed (whole olives, by the way, not cut or diced) and was told, "they come in a pre-mixed container, they probably won't take them off but I'll make a note for you anyway." I couldn't imagine if I had asked for them to accommodate one of my food allergies that could literally kill me but the kitchen staff might be too lazy to pop on a pair of gloves and remove something, or even produce a dish that was not premade to accommodate for that. They, in fact, did not remove the whole olives on my dish, but nice to know that even the waitress knew they would not be accommodating. Not a single dish that came out to that table that night was anything above mediocre. Steamed broccoli that was still crunchy on the top, lamb that was unconvincing in its identity, and you can be certain we didn't order dessert (we we're asked after the waitress had already asked if we wanted to separate the bill, and then corrected herself and asked about dessert). Aside from the food, the service was overall mediocre and not attentive. I understand that the waitress had tables inside, but all of your tables should be treated with equal attention, so I can't imagine the service her tables inside were receiving. It's worrying how the kitchen can be able to produce high quality food with so many channels (drive through, dine in + patio, catering, AND food delivery services) and it's just clear that they can't produce quality food. All that for the bill to be just shy of $200 with the tip. I could sit here and list off at least ten other places in Florence with higher quality food and service that wouldn't nearly be that expensive for four people. As a long time food service employee, I don't even want to imagine what that kitchen looks like, because it certainly showed in the quality. Won't be going back.
Apr 8th, 2024

One of Florence's best dining experiences
Apr 7th, 2024

Great food and service
Apr 6th, 2024

Great service and staff and awesome cornbread my favorite
Apr 5th, 2024