Don Jose Mexican Restaurant

First off, this was our first, and last trip here. The restaurant is beautiful. Atmosphere is great, but thats where the great ended. We ordered the white cheese dip, it was cool and extremely watered down. The chips were hard as a brick. By the time we could ever get our servers attention, our food was brought out. It was no better. Serving size was decent, but not in comparison to other Mexican restaurants around town. The white cheese is crazy diluted, more than weve ever seen. Oh, and he completely forgot about the white cheese dip that he took, and we had to ask for it to be taken off the bill since we never got it back. I had to get up and stop other employees to ask for our to go boxes and never once did we even get a drink refill or offer. When we told him we wanted boxes, so we could take what food we had home and try to add cheese to it, or make it what it shouldve been, he said, sorry were just real busy. I definitely understand if that was the case, but they were most definitely was not. Beautiful restaurant, but I couldnt in good conscience recommend recommend it based on this experience
Mar 29th, 2024

Great place to eat. Service was really nice, not to mention the food. Every time we go, it only gets better. This will always be our go to place. Best in town. Since the move, service has slowed somewhat and music is way too loud. It has sorta lost the closeknit feeling, but the food is still great!
Mar 27th, 2024

Mar 27th, 2024

I ordered a drink and I didnt like it (only took a sip) I asked could I switch it out it wasnt good it tasted like juice. He said no, just bc you dont like it doesnt mean that it wasnt made right (I never said it wasnt made right) so I just told him to take it off my check he then proceeds to say okay, we wont serve you anymore. Sir you arerunning a business you have people coming in and out thats not going to like your food or service . Get some better customer service about yourself !!!
Mar 27th, 2024

Great place in florence to go eat mexican foods . Parking: It is a small parkimg lot ..
Mar 23rd, 2024